Assistant Director: Service Delivery & Rapid Response (12 months contract)

Assistant Director: Service Delivery & Rapid Response (12 months contract)

• Reference Number : refs/022225
• Directorate : Stakeholder Management
• Number of Posts : 5

Requirements :

• A National Diploma (NQF 6)/ Bachelor’s degree (equivalent to NQF 7) in Public Administration and Management.
• Minimum of 3-5 years’ experience in the service delivery or rapid response field/value chain.
• In possession of a valid Driver’s License code 8/10.
• Knowledge and skills: GP and GPDRT policies and procedures; relevant legislation and Public Service Regulations; knowledge of SLAs; community relations; computer utilisation; conflict management; adaptability during changes to meet goals; and change and diversity management.

Duties :

• Facilitate the implementation of public and stakeholder participation and service delivery strategy.
• Monitor and facilitate the implementation of integrated service delivery plan/programs inclusive of roads and transport with Municipalities.
• Identify and mitigate the service delivery risks/protests on roads and transport in the province.
• Provide support in implementation of SDIP.
• Respond to service delivery and rapid response within regions on roads and transport services.
• Manage resources (Finance, Human, Equipment/Assets) in the sub-Directorate.

Notes :

• In line with the Department’s Employment Equity Plan, FEMALES AND PEOPLE WITH DISABILITIES are encouraged to apply.
• To apply for the below positions, please apply online at http://jobs.gauteng.gov.za. Only online applications will be considered.
• For general enquiries please contact Human Resource on 0113557521/ 0113559088.
• Applicants must utilise the most recent online Z83 application for employment form available online and complete the declaration as per Regulation 10 of the Public Service Regulations, 2016. All fields in the New Z83 form must be completed and declared online.
• A comprehensive Curriculum Vitae (CV) must also be attached. Failure to complete Z83 and upload the CV will result in disqualification.
• Only shortlisted candidates will be requested to submit certified copies of qualifications not older than six (06) months, identity document and valid driver’s license (where driving/travelling is an inherent requirement of the job).
• It is our intention to promote representation (race, gender, and disability) in the Public Service through the filling of this post and candidates whose transfer/promotion/appointment will promote representation will receive preference.
• It is the Department’s intention to promote equity through the filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender, and disability status is required.
• It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
• The Department reserves the right not to appoint. If you do not receive any response from us within 3 months, please accept your application was unsuccessful.

Employer : Department of Roads and Transport

Closing Date : 16-05-2025

Criteria Questions

• Do you have a National Diploma (NQF 6)/ Bachelor’s degree (equivalent to NQF 7) in Public Administration and Management?
• Do you have a minimum of 3-5 years’ experience in the service delivery or rapid response field/value chain?
• Are you in possession of a valid Driver’s License code 8/10?

Please Note :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.