Assistant Cruise Director

Crew Life at Sea; Cape Town; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading company in the cruise industry seeks an Activity Coordinator to assist the Cruise Director in delivering various onboard activities. This role involves planning, event hosting, and ensuring a fun atmosphere for guests. Ideal candidates should have strong communication skills, customer service experience, and the ability to work flexible hours.

Qualifications

• Previous experience in customer service or entertainment, preferably in the cruise industry.
• Ability to work flexible hours, including evenings and weekends.
• Knowledge of safety procedures and emergency protocols.

Responsibilities

• Assist in planning and executing onboard activities and events.
• Host and emcee events, engaging with guests.
• Coordinate with departments to ensure smooth operations.

Skills

Customer Service

Communication

Organizational Skills

Event Planning

Interpersonal Skills

Education

High school diploma or equivalent

College degree in hospitality or related field

Tools

Microsoft Office

Job description

Responsibilities:

- Assist the Cruise Director in planning and executing a variety of onboard activities and events, including games, shows, and theme nights On Board Cruise Ship

- Coordinate with various departments to ensure that all activities and events run smoothly

- Host and emcee events, and engage with guests to create a fun and energetic atmosphere

- Manage and maintain inventory of supplies and equipment needed for onboard activities

- Conduct safety briefings and assist with emergency procedures as needed

- Provide exceptional customer service to guests, responding to inquiries and resolving any issues that may arise

- Collaborate with the entertainment team to create and implement new and innovative activities and events

- Assist with administrative tasks, such as scheduling and budget management

- Keep up-to-date with industry trends and make recommendations for improvements to the onboard experience

Qualifications:

- Previous experience in a customer service or entertainment role, preferably in the cruise industry

- Excellent communication and interpersonal skills

- Strong organizational and time-management abilities

- Ability to work in a fast-paced and dynamic environment

- Proven ability to engage and entertain a large audience

- Knowledge of safety procedures and emergency protocols

- Proficiency in Microsoft Office and other computer applications

- High school diploma or equivalent, college degree in hospitality or related field is a plus

- Must be able to pass a background check and drug test

- Must be able to work flexible hours, including evenings, weekends, and holidays