Assistant Company Secretary

Palesa Mbali Group; Midrand; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading company in South Africa seeks an experienced IT professional to manage and support their IT infrastructure. The role involves technical support, infrastructure maintenance, and compliance with financial services legislation. Ideal candidates will have a strong background in networking and system administration, with expertise in various technologies.

Qualifications

• At least 5 years of experience supporting an IT technical environment.
• Broad knowledge of software and hardware related to servers, networks, PCs, and peripherals.

Responsibilities

• Design, administer, and maintain the company's IT infrastructure.
• Provide technical 2nd and 3rd level support to end users.
• Implement, maintain, and administer backup and disaster recovery systems.

Skills

Technical documentation

Networking fundamentals

Problem Management

Change Management

Incident Management

Education

ITIL certification

Microsoft SQL Database Administration

Tools

Microsoft 365

SharePoint Online

HP Synergy

VEEAM Backup and Recovery

Hyper-V

Windows

Linux

Job description

Design, administer, and maintain the company's IT infrastructure.

Create and implement policies, procedures, and standards for IT operations and services.

Keep up to date with rapid technological changes.

Support the administration of wide area and local networks.

Provide technical 2nd and 3rd level support to end users.

Implement, maintain, and administer backup and disaster recovery systems and processes.

Document and report on systems, including design, SOPs, root causes of faults, and other IT reports as required by management from time to time.

Mentor colleagues and peers in the IT space.

Serve as the standby and after-hours escalation point for support issues.

Ensure compliance with financial services legislation.

Experience in the following technologies and concepts:

1. HP Synergy / Server Blade Infrastructure
2. Storage Technologies, preferably HPE and Fibre Channel
3. Hyper-V and Hyper-V Clusters
4. Failover Clusters for MS SQL Server
5. LAN / WAN / VPN Technology
6. Remote Desktop Services
7. Microsoft 365 and SharePoint Online
8. DNS and Certificate Management
9. IP Telephony
10. VEEAM Backup and Recovery

Operating Systems: Microsoft and Linux

Deep understanding of TCP/IP and internetworking with heterogeneous technologies.

Progression and capacity planning.

Technical documentation skills.

Skillset:

1. Office 365 administration
2. At least 5 years of experience supporting an IT technical environment
3. Application support experience (Incident Management, Problem Management, Change Management, System Administration)
4. Broad knowledge of software and hardware related to servers, networks, PCs, and peripherals
5. Detailed knowledge of activities related to Microsoft System Support
6. Windows and Linux Operating System Administration
7. Networking fundamentals and administration
8. Technical documentation and authoring
9. Knowledge of Systems Architecture
10. ITIL certification is advantageous
11. Microsoft SQL Database Administration is advantageous