Assistant Cheif Steward

Crew Life at Sea; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading cruise line company is seeking a dedicated Housekeeping and Food & Beverage Manager to assist in maintaining high standards in cleanliness and service onboard. The role involves overseeing the housekeeping team, managing inventory, and ensuring guest satisfaction. The ideal candidate will possess strong leadership skills, a qualification in hospitality, and prior experience on a cruise ship.

Qualifications

• Previous experience in a similar role, preferably in the hospitality industry or on a cruise ship.
• Proficient in English; additional languages are a plus.
• Flexibility to work long hours and weekends as needed.

Responsibilities

• Assist the Chief Steward in managing the housekeeping and food and beverage departments.
• Ensure all areas of the ship are kept clean and organized according to company standards.
• Train, supervise, and schedule housekeeping and food and beverage staff.

Skills

Leadership

Communication

Organization

Time Management

Knowledge of Safety Regulations

Education

High school diploma or equivalent

Degree in hospitality or related field

Job description

- Assist the Chief Steward in managing the housekeeping and food and beverage departments

- Ensure all areas of the ship are kept clean and organized according to company standards

- Monitor and maintain inventory levels of cleaning supplies, linens, and other necessary items

- Train, supervise, and schedule housekeeping and food and beverage staff

- Oversee the execution of guest requests and ensure timely and satisfactory resolution

- Conduct regular inspections to ensure cleanliness and safety standards are met

- Collaborate with other departments to ensure smooth operations and guest satisfaction

- Handle and resolve any guest complaints or issues in a professional and timely manner

- Maintain and update records of inventory, expenses, and staff performance

- Adhere to all safety and sanitation regulations and company policies

- Assist in performance evaluations and provide feedback and coaching to team members

- Assist with budget planning and cost control measures to optimize departmental expenses

Qualifications:

- High school diploma or equivalent, degree in hospitality or related field is a plus

- Previous experience in a similar role, preferably in the hospitality industry or on a cruise ship

- Strong leadership and communication skills

- Excellent organizational and time-management abilities

- Ability to work well under pressure and handle multiple tasks simultaneously

- Knowledge of safety and sanitation regulations

- Proficient in English, additional languages are a plus

- Flexibility to work long hours and weekends as needed

- Must be able to pass a background check and obtain necessary certifications