Assistant Casino Host

Crew Life at Sea; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player in the hospitality sector is seeking enthusiastic individuals to join their casino team on board a cruise ship. This role involves providing exceptional customer service, greeting guests, and ensuring a smooth gaming experience. You will assist in organizing events, handle cash transactions, and maintain a clean environment. Ideal candidates will have a high school diploma and previous customer service experience, preferably in a casino or hospitality setting. If you are passionate about delivering outstanding service and enjoy working in a vibrant environment, this opportunity is perfect for you!

Qualifications

• High school diploma or equivalent required.
• Previous experience in customer service preferred.

Responsibilities

• Greet guests and provide information on games and promotions.
• Monitor casino floor and ensure smooth operation of games.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Cash Handling

Education

High School Diploma

Job description

Key Responsibilities:

- Greet and welcome guests to the casino, providing them with information on games and promotions

- Assist the Casino Host in organizing and hosting casino events and tournaments On Board Cruise Ship

- Monitor the casino floor and ensure all games are running smoothly and efficiently

- Handle cash transactions and maintain accurate records of all transactions

- Assist in resolving guest complaints and issues in a timely and professional manner

- Maintain a clean and organized casino environment, including restocking supplies and cleaning machines

- Provide excellent customer service and build strong relationships with guests to ensure their satisfaction and encourage repeat visits

- Stay up-to-date on all casino promotions and events to effectively communicate them to guests

- Adhere to all company policies and procedures, as well as gaming regulations and laws

Requirements:

- High school diploma or equivalent

- Previous experience in a customer service role, preferably in a casino or hospitality setting

- Strong communication and interpersonal skills

- Ability to handle cash and maintain accurate records

- Knowledge of casino games and regulations is preferred

- Must be able to work evenings, weekends, and holidays as scheduled

- Must be able to pass a background check and obtain necessary gaming licenses

- Fluent in English, additional languages are a plus