Assistance Coordinator

Meridian Medical Assistance; Randburg; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A leading medical assistance company is seeking a highly organised Assistance Coordinator for a 3-month contract. The role requires strong administrative skills, experience in medical coordination, and the ability to manage patient files and documentation. Candidates must be proficient in English and Afrikaans, with a passion for patient care and problem-solving skills.

Qualifications

• 5+ years in customer service and medical coordination.
• Excellent written & spoken English and Afrikaans.
• Proficient in ICD-10, CPT codes & medical authorisations.

Responsibilities

• Coordinate medical bookings, tests, and hospital admissions.
• Respond to emergency appointments swiftly and professionally.
• Liaise with hospitals, insurers, and healthcare providers.

Skills

Administrative skills

Time management

Problem-solving

Communication (English and Afrikaans)

Education

Matric certificate

Tools

ICD-10

CPT codes

Job description

Meridian Medical Assistance is looking for a highly organised and dedicated Assistance Coordinator to join their team on a 3-month contract.

If you thrive in a fast-paced environment, have strong administrative skills, and experience in medical coordination – this opportunity is for you!

Location: Randpark Ridge. Must have own reliable transport and be available for local travel to clients in the Johannesburg area.
On-call requirement: 2 weeks per month


Key Responsibilities:
- Coordinate medical bookings, tests, and hospital admissions
- Respond to emergency appointments swiftly and professionally
- Liaise with hospitals, insurers, and healthcare providers
- Manage patient files and documentation with precision
- Review guarantees, audit invoices, and support cost containment

Minimum Requirements:
- Matric certificate.
- 5+ years in customer service and medical coordination.
- Excellent written & spoken English and Afrikaans.
- Proficient in ICD-10, CPT codes & medical authorisations.
- Strong time management and admin skills.
- Ability to handle high volumes of email communication efficiently.
- Computer literate and detail-oriented.

If you’re a problem-solver with a passion for patient care, Meridian Medical Assistance wants to hear from you!