Assistance Coordinator

Meridian Medical Assistance; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Meridian Medical Assistance is hiring an Assistance Coordinator for a 3-month contract in Randpark Ridge. The role involves coordinating medical services and requires at least 5 years of experience in medical coordination. Strong administrative and communication skills in English and Afrikaans are essential. If you are proactive and detail-oriented, apply to be part of their dynamic team.

Qualifications

• 5+ years in customer service and medical coordination.
• Proficient in medical authorisations and codes (ICD-10, CPT).
• Excellent written & spoken English and Afrikaans.

Responsibilities

• Coordinate medical bookings, tests, and hospital admissions.
• Respond to emergency appointments swiftly and professionally.
• Liaise with hospitals, insurers, and healthcare providers.

Skills

Time management

Administrative skills

Problem-solving

Communication (English & Afrikaans)

Education

Matric certificate

Tools

ICD-10

CPT codes

Job description

Meridian Medical Assistance is looking for a highly organised and dedicated Assistance Coordinator to join their team on a 3-month contract.?

If you thrive in a fast-paced environment, have strong administrative skills, and experience in medical coordination – this opportunity is for you!?

Location : Randpark Ridge.

Must have own reliable transport and be available for local travel to clients in the Johannesburg area.?

On-call requirement : 2 weeks per month?

Key Responsibilities : ?

Coordinate medical bookings, tests, and hospital admissions?Respond to emergency appointments swiftly and professionally?Liaise with hospitals, insurers, and healthcare providers?Manage patient files and documentation with precision?Review guarantees, audit invoices, and support cost containment?

Minimum Requirements : ?

Matric certificate.?5+ years in customer service and medical coordination.?Excellent written & spoken English and Afrikaans.?Proficient in ICD-10, CPT codes & medical authorisations.?Strong time management and admin skills.?Ability to handle high volumes of email communication efficiently.?Computer literate and detail-oriented.?

If you're a problem-solver with a passion for patient care, Meridian Medical Assistance wants to hear from you!