Armed Response & Vehicle Patrol Officer

Fidelity Services Group; Knysna; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Fidelity Services Group (Pty) Ltd seeks a Vehicle Patrol Officer to patrol and respond to clients and signals from the monitoring centre in Knysna. The role requires PSIRA registration, Grade 10 education, firearm competency, and a valid driver’s license with at least two years’ experience.

You will maintain high safety standards, conduct area familiarisation, use efficient routes, and provide detailed reports to management.

Qualifications

• Valid driver’s license – 2 years
• Master drive
• Area knowledge

Responsibilities

• Familiarise yourself with the area
• Maintain response times as required by management
• Possess the necessary driving skills required
• To make use of the shortest possible routes in the area
• Familiarise yourself with the premises.
• Follow up with clients after serious incidences and offer assistance
• Pay special attention to all callsAssist with any problems or complaints
• Do public relations and introduction calls to a new client
• Ensuring the safety of clients by checking premises thoroughly and have the welfare of the client at heart at all times
• Show empathy to clients and have the ability to listen attentively to clients
• Give full feedback to clients where necessary
• Uniform etiquette. Conduct daily parade and comply with Standing Operating Procedures (SOP)
• The general appearance of the vehicle. Complete daily/weekly checklist
• Maintained personal hygiene
• Daily parades will be conducted
• Officers are required to submit comprehensive reports and feedback as requested from time to time
• Ensure follow correct radio procedures as prescribed by ADT Security
• Accurate information is to be forwarded both upwards and downward
• Keep your workstation/office neat and tidy at all times
• Attend all required meetings and training sessions
• Have expert knowledge about all facets pertaining to your position
• Not abuse company telephone for private calls

Education

Grade 10

PSIRA Registered Grade C & AR

Firearm competency

Job description

Fidelity Services Group (Pty) Ltd seeks a Vehicle Patrol Officer to patrol and respond to clients and signals from the monitoring centre in Knysna. The role requires PSIRA registration, Grade 10 education, firearm competency, and a valid driver’s license with at least two years’ experience.

You will maintain high safety standards, conduct area familiarisation, use efficient routes, and provide detailed reports to management.