Area Supervisor / Site Supervisor

Informal Field Sales Specialist (LIMPOPO)

Date: 2023-03-28

Job Ref #: SA-372

Industry: Telecommunications

Job Type: Contract

Positions Available: 1

Are you interested in Field Work, Sales and willing to work in the informal sector? Then this role is for you.

Job Description

Key Responsibilities and Deliverables:

• Ensure brand presence through relationship building at Trader Outlets, including trader education.
• Achieve Call Cycle Compliance and KPIs.
• Install, place, and replenish POS at Trader outlets.
• Daily reporting on HHT and KPIs, driving look of success.
• Collect and share insights, opportunities, competitor activity, and monitor visibility of product flow.

Effective Execution of Promotional Activity:

• Communicate promotional activities to store owners.
• Negotiate POS material with store owners/managers.
• Ensure promotional activities are implemented, maintained, and reported on.
• Provide feedback to relevant stakeholders.
• Monitor competitors’ new innovations.
• Ensure all in-store staff understand the mechanics of promotion and provide feedback to Supervisor.
• Build-up of promotional events and displays as required.

Call Cycle Management:

• Identify call cycles and ensure implementation.
• Administer and complete according to requirements.
• Inform Supervisor of cycle and ensure suitability.

Effective Administration:

• Complete reports timeously.
• Manage assets and equipment.
• Complete necessary documentation when required.

Customer Service and Satisfaction:

• Gather feedback from customer complaints, queries, and requests and ensure resolution.
• Communicate and maintain knowledge of promotions/product knowledge to provide advice on product use.
• Build and maintain strong working relationships.

Effective Self-Management:

• Maintain personal quality and productivity standards consistently.
• Demonstrate consistent application of internal procedures.
• Plan and prioritize to manage competing demands.
• Anticipate and manage change effectively.
• Demonstrate flexibility in balancing personal objectives with organizational needs.
• Show organizational commitment, relationship building, agility, resilience, stress management, analysis, problem solving, quality and detail excellence, and communication skills.

Job Requirements

Reporting Structure:

• Reports to: Marketing Development Supervisor.

Minimum Qualifications:

• Matric / Grade 12.
• Tertiary qualification – added advantage.

Minimum Experience:

• 1-2 years’ experience in Telecommunications sales and marketing.
• Tech-savvy.
• Valid driver's license.
• Smartphone (Operating System | iOS 9.0 or higher or Operating System | Android 6 or higher).