Area Supervisor SCAS - Northern Cape / Freestate and North West

Schauenburg Systems; South Africa; On-site; ZAR 300,000 - 600,000; Full time

Job summary

An established industry player is seeking a skilled technician supervisor to lead a team in the installation and maintenance of electronic systems. This role involves ensuring compliance with technical and safety standards while fostering a culture of excellence among team members. The ideal candidate will possess extensive experience in electronics and IT, along with strong leadership capabilities. Join a dynamic environment where your expertise will contribute to innovative projects and customer satisfaction. This is a fantastic opportunity to make a significant impact in a forward-thinking organization dedicated to quality and safety.

Qualifications

• 6-8 years experience as a Technician in electronics and IT.
• 3-5 years experience in a leadership role.
• Knowledge of Labour Relations Act and training techniques.

Responsibilities

• Supervise technicians to ensure compliance with guidelines and policies.
• Installation and maintenance of electronic products and systems.
• Liaise with customers to ensure quality and safety standards.

Skills

Supervisory skills

Technical support

Problem-solving

Communication

Flexibility

Decision-making

Planning and execution

Stakeholder management

Cultural competence

Talent development

Education

N6 electronics / trade test

Management Diploma

Tools

Hand tools

Small power tools

Job description

Supervise technicians in a specific area of specialized work to ensure conformance with

established guidelines, methods, procedures and policies.

• Accomplishes employee job results by coaching, counselling, and disciplining employees;

planning, monitoring, and appraising job results and upgrading of employees through career

and succession planning.

MINIMUM REQUIREMENTS

• N6 electronics / trade test
• Management Diploma
• 6-8 years experience as a Technician
• 6-8 years experience in electronics (hardware and software) and IT (hardware, networks and software)
• 3 – 5 years experience in a leadership role
• PDS experience - advantage
• Supervisory skills
• Knowledge of company product
• Knowledge of the Labour Relations Act
• Knowledge of training and supervisory techniques
• Knowledge of company policy and procedures
• Valid driver's license
• Own Vehicle

Schauenburg Systems is dedicated to providing equal employment opportunities. We strongly encourage EE candidates and individuals with disabilities to submit their applications.

RESPONSIBILITIES

Technical

• Installation, repairing, certification and technical support of electronic products and systems to the highest

technical and safety standards on the specified mine / s.

• Set up and tests units to meet specified requirements.
• Quality checks all work as per company quality policy.
• Troubleshoot problems to determine root cause of issue and recommend a corrective action.
• Ordering and maintaining of stock.
• Responsible for the maintenance of the electronic equipment and software, according to company standards.
• Reporting and recording further maintenance requirements.
• Cost Control.
• Controlling of technical employees rosters and follow up all are on site and if absent arrange

replacements / standby.

• New Projects.
• Operates hand tools and small power tools and understand their use and function.
• Any other reasonable duties given to you by your direct supervisor / Manager.

Support

• Liaise with other technical employees, and customers on the site to support in ensuring quality and safety of

work and that contractual obligations are met.

• Keep supervisor updated of all unresolved and / or potential problems that would negatively affect the

customer or our company.

• Feedback on a regular basis to Technical coordinator and Supervisor.
• Provides support to the coordinator on assignments and works in other departments and / or miscellaneous

assignments as instructed.

• Developing of customer relations.
• Completion of required documentation, reports and paperwork for the mine, customers and Technical

Health and Safety

• Adhere to all customer safety regulations at all times.
• Adhere to specific risk assessment before commencing daily tasks.
• Ensure medical and inductions are valid.

SKILLS AND ATTRIBUTES

1. Achievement

• Flexibility: being open to change as an opportunity and adjusting to new situations.
• Challenging Goals: Demonstrates high expectations by setting challenging goals for him or herself

and others.

• Initiative: Takes initiative and goes above and beyond typical expectations.
• Follow through: Follows through on commitments and promises with an appropriate sense of

urgency.

• Resilience: Demonstrates perseverance through significant challenges to reach goals.
• Learning: Takes responsibility for behaviour, mistakes, and results, learns from successes and

failures, and teaches others to do the same.

• Improvement: continuously and humbly seeks opportunities for personal and organizational

improvement.

• Innovation: Values and encourages creative and innovative ideas.
• Sharing: Contributes to a culture of sharing effective practices within the organization and across

the organization network.

3. Critical Thinking and Problem Solving

• Gathering Information: Gathers information from multiple relevant sources and stakeholders when

problem-solving.

4. Decision-Making

• Routine: Makes and implements routine decisions in a timely manner.
• Communicating: Timely conveys decisions to relevant stakeholders and takes follow-up actions to

5. Planning and Execution

• Prioritizing: Manages time and resources effectively, Periodizing efforts according to organizational

goals.

• Accountability: Regularly compares actual progress to planned milestones and adjusts plans

accordingly, holding him or herself and others accountable for achieving intended outcomes.

6. Stakeholders Management

• Networking: Seeks opportunities to work with a wide range of individuals and organizations to

achieve common goals and better outcomes.

• Developing relationships: Develops mutually beneficial relationships and partnerships based upon

trust, respect, and achievement of common goals.

• Trust: Gains the trust of key stakeholders by active listening and seeking to understand their views

and needs.

• Respect and Appreciation: Consistently demonstrates respect and appreciation for others by

empathizing, valuing their time and contributions being available and responsive to their needs.

7. Communication

• Listening: Listens attentively. Seeks to understand other's point of view and confirms.
• Writing: Writes clearly, concisely and persuasively. Uses correct grammar vocabulary and a tone

that is appropriate to the message and audience.

• Speaking: Speaks in a compelling and articulate manner, adapting communication content and

style to different audiences and venues.

8. Impact and Influence

• Adapting Style: Adapts personal leadership style / approach to influence others.
• Motivation Action: Stimulates others to take action and accomplish goals, even when no direct

reporting relationship exists.

9. Self-Awareness:

• Insight: Understands his / her own strengths and weaknesses.
• Balancing strengths and weaknesses: Balances personal strengths and weaknesses with the

strengths and weaknesses of others.

• Seeking growth: Seeks constructive feedback and other opportunities for self-development.

10. Cultural Competence:

• Inclusiveness: Creates an inclusive environment that respects the culture of the employees.
• Working Cross-culturally: Communicates and works effectively with those from diverse backgrounds.
• Inspiring others: Inspires and gains the commitment of others towards the vision, mission, values

and organizational goals.

• Modelling: Models organizational values and strong character at all times.
• Delegation: Delegates tasks to appropriate individuals or groups.
• Collaboration: Promotes collaboration among team members. Encourages others to cooperate

and coordinate efforts.

• Encouraging Initiative: Encourages others to proactively solve problems and take initiative.
• Conflict: Models and encourages others to manage conflict openly and productively.
• Celebrating team: Prioritizes team morale and productivity, celebrating team accomplishments.

13. Performance Management:

• Setting Goals: Filters down goals with employees that align with organization vision, mission,

values, and goals.

• Feedback: Consistently coaches others towards goals, recognizes accomplishments, and provides

timely, relevant, and constructive feedback.

• Accountability: Holds employees and teams accountable for achieving their goals and for

modelling organizational values and strong character.

• Evaluation: Evaluates performance regularly, identifying leading needs.

14. Talent Development

Recruitment and Selection: Selects highly effective employees.

On-the-job developments: Places individuals in roles and assignments that contribute to their personal

and career development.

Please note our shortlisting period is one - two weeks. If you don't hear anything from us, consider your application unsuccessful.