Area Supervisor - Cleaning

Fidelity Services Group; KwaZulu-Natal; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading cleaning services provider is seeking an Area Supervisor in KwaZulu-Natal. The role involves ensuring service standards, maintaining client relations, and administrative functions. Candidates must have 5 years' experience in the cleaning industry and strong interpersonal skills alongside a valid driver’s license. Fluency in Afrikaans and English is essential.

Qualifications

• Minimum of 5 years’ experience in the cleaning industry or 2-3 years as an Area Supervisor.
• Strong client liaison skills.
• Valid driver’s license Code 8 is required.

Responsibilities

• Ensure contractual requirements are met.
• Maintain good relations with the client regarding cleaning services.
• Evaluate service levels and make improvement recommendations.
• Handle administrative matters.
• Liaise with site management on operational issues.

Skills

People management

Administration skills

Interpersonal communication

Client liaison

Planning

Leadership

Organisational skills

Attention to details

Ability to work under pressure

Fluency in Afrikaans and English

Education

Matric certificate

Job description

The main purpose of the position is to ensure the posting of Cleaning services , that all site-specific cleaning requirements are adhered to and that the client’s needs are always efficiently and professionally met.

Minimum Requirements:

• Matric certificate.
• At least 5 years’ experience in the Cleaning industry/ 2-3 years’ experience as a Area Supervisor.
• People management experience.
• Administration, interpersonal communication and client liaison skills are required.
• Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
• Valid driver’s license Code 8.
• Fluent in Afrikaans and English.
• Must reside in Bloemfontein surrounding area.

Key Performance Areas: (not totally inclusive):

• Ensuring that contractual requirements are met as stipulated by the Client.
• Maintaining good relations between Fidelity Cleaning Services Group and the Client regarding cleaning services rendered.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• Dealing with all required administration matters.
• Liaising daily with Site management on various operational issues.

Other personality attributes:

• Ability to meet strict deadlines.
• Friendly and polite.
• High methodical working methods are required.
• Attention to details.
• Ability to liaise professionally with personnel at all levels.
• Ability to work without supervision and under pressure.

Core Competencies:

• Strong planning skills
• Leadership skills
• Organisational skills
• Good interpersonal skills
• Communication skills
• Client liaison skills