Area Segment Manager: Premium (FAIS)

Absa Group; Pretoria; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A prominent local bank is seeking a candidate in Pretoria to formulate tactical strategy and manage team performance. The role involves coaching team members, ensuring compliance with regulations, and enhancing customer satisfaction. Candidates should have National Diplomas or Advanced Certificates in Business, Commerce, or Management Studies.

Responsibilities

• Coach, mentor and manage team members toward driving business objectives.
• Fulfil activities in adherence to control and compliance requirements.
• Manage performance and service standards through clear objectives.
• Improve ways of working by challenging the status quo.
• Provide service excellence to achieve customer satisfaction.

Education

National Diplomas and Advanced Certificates: Business, Commerce and Management Studies

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Formulate tactical strategy and associated delivery plans related to single practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.
• Business Management: Manage the levels of performance and service standards that need to be achieved by translating the Business Unit’s strategy into achievable objectives and contracting these through the Performance Development process for the team.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
• Customer Experience: To provide service excellence and achieve customer satisfaction.

Education

National Diplomas and Advanced Certificates: Business, Commerce and Management Studies.

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.