Area Segment Manager(Pipeline)

Absa Group; Durban; On-site; ZAR 500,000 - 800,000; Full time

Job summary

A leading bank in South Africa is seeking a management professional to drive business objectives and enhance customer service. This role focuses on strategic planning, compliance, and team development. The ideal candidate will hold a postgraduate degree and have a strong track record in leadership and risk management.

Qualifications

• Postgraduate degrees or equivalent professional qualifications required.
• Experience in people management and driving business objectives.
• Ability to enhance service excellence and customer satisfaction.

Responsibilities

• Coach and mentor team members to achieve business objectives.
• Ensure compliance with control and quality standards.
• Translate strategy into achievable objectives for the team.

Skills

Leadership

Strategic Planning

Collaboration

Risk Management

Customer Service

Education

Postgraduate Degree in Business, Commerce, or Management Studies

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and a strong position as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future, and shape our destiny as a proudly African group.

Job Summary

Formulate tactical strategy and associated delivery plans related to specific practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

1. People Management: Coach, mentor, and manage team members to drive business objectives and ensure colleague development.
2. Compliance and Risk Management: Fulfill all activities in adherence to relevant control and compliance requirements, and quality standards.
3. Business Management: Manage performance and service standards by translating the Business Unit’s strategy into achievable objectives and contracting these through the Performance Development process for the team.
4. Collaboration: Seek to improve ways of working by challenging the status quo, supporting an empowering team climate, sharing knowledge, experience, and best practices, and providing constructive feedback.
5. Customer Experience: Provide service excellence and achieve customer satisfaction.

Education

Postgraduate Degrees and Professional Qualifications in Business, Commerce, and Management Studies.

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups to contribute towards achieving equitable demographic representation and enhancing workforce diversity.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.