Area Segment Manager Northern Cape

Absa Group; Upington; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading bank in South Africa seeks a strategic manager to oversee team development and ensure operational excellence. With a focus on compliance and customer satisfaction, the role will involve managing performance aligned with the organization's objectives. A Bachelor's Degree in Business or related field is essential.

Qualifications

• Bachelor's Degree and Professional Qualifications required.

Responsibilities

• Coach and mentor team members to achieve business objectives.
• Manage performance and service standards through objective implementation.
• Ensure compliance with all control and quality standards.

Skills

Coaching

Mentoring

Team Management

Business Strategy

Compliance

Risk Management

Customer Service Excellence

Education

Bachelor's Degree in Business

Professional Qualifications in Commerce or Management Studies

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and a strong position as a local bank with regional and international expertise, a career with our organization offers the opportunity to be part of an exciting growth journey, to reset our future, and shape our destiny as a proudly African group.

Job Summary

Formulate tactical strategy and associated delivery plans related to specific practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• People Management: Coach, mentor, and manage team members to drive business objectives and ensure colleague development.
• Compliance and Risk Management: Fulfill all activities in adherence to relevant control and compliance requirements, and quality standards.
• Business Management: Manage performance levels and service standards by translating the Business Unit’s strategy into achievable objectives and implementing them through the Performance Development process for the team.
• Collaboration: Continuously seek to improve ways of working by challenging the status quo, supporting an empowering climate within the team, sharing knowledge, experience, and best practices, and providing constructive feedback as required.

Customer Experience: Provide service excellence and achieve customer satisfaction.

Education

Bachelor's Degree and Professional Qualifications in Business, Commerce, and Management Studies are required.

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups to contribute towards achieving equitable demographic representation and adding to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.