Area Segment Manager North West

Absa Group; Mahikeng; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

A leading banking institution is looking for a managerial role to formulate tactical strategies and enhance operational performance. The candidate will manage a team, ensuring service excellence and compliance with standards, while driving business objectives forward in a dynamic environment.

Qualifications

• Bachelor's Degree and Professional Qualifications required.
• Experience in managing teams and driving business outcomes.
• Strong knowledge of compliance and service excellence.

Responsibilities

• Coach and manage team members to achieve business objectives.
• Ensure compliance with all control and quality standards.
• Translate unit strategy into actionable objectives.

Skills

People Management

Compliance

Business Management

Collaboration

Customer Experience

Education

Bachelor's Degree in Business, Commerce, or Management Studies

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and a strong position as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future, and shape our destiny as a proudly African group.

Job Summary

Formulate tactical strategy and associated delivery plans related to specific practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• People Management: Coach, mentor, and manage team members to drive business objectives and ensure colleague development.
• Compliance and Risk Management: Fulfill all activities in adherence to relevant control, compliance requirements, and quality standards.
• Business Management: Manage performance levels and service standards by translating the Business Unit’s strategy into achievable objectives, and implement these through the Performance Development process for the team.
• Collaboration: Continuously seek to improve ways of working by challenging the status quo, supporting an empowering team environment, sharing knowledge, experience, best practices, and providing constructive feedback.
• Customer Experience: Provide service excellence and achieve customer satisfaction.

Education

Bachelor's Degree and Professional Qualifications in Business, Commerce, or Management Studies (Required).

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups to promote demographic diversity within our workforce.

Absa Bank Limited reserves the right not to fill the position as advertised.