Area Segment Manager

Absa Group; Vereeniging; On-site; ZAR 500,000 - 800,000; Full time

Job summary

As a leading bank in Africa, Absa Group seeks a managerial candidate to formulate strategies and enhance operational performance. The role involves people management, compliance adherence, and driving customer satisfaction, providing an excellent opportunity for career growth and development.

Qualifications

• Bachelor's degree required.
• Professional qualifications in Business, Commerce, or Management Studies.

Responsibilities

• Manage team performance and objectives.
• Ensure compliance with standards and regulations.
• Drive customer satisfaction through service excellence.

Education

Bachelor's Degree in Business, Commerce, or Management Studies

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and a strong position as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future, and shape our destiny as a proudly African group.

Job Summary

Formulate tactical strategies and associated delivery plans related to specific practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• People Management: Coach, mentor, and manage team members to drive business objectives and ensure colleague development.
• Compliance and Risk Management: Fulfill all activities in adherence to relevant control and compliance requirements, and quality standards.
• Business Management: Manage performance levels and service standards by translating the Business Unit’s strategy into achievable objectives and implementing these through the Performance Development process for the team.
• Collaboration: Seek to improve ways of working by challenging the status quo, supporting an empowering team climate, sharing knowledge and best practices, and providing constructive feedback.
• Customer Experience: Provide service excellence and achieve customer satisfaction.

Education

Bachelor's Degree and Professional Qualifications in Business, Commerce, or Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups to promote equitable demographic representation and diversity within the workforce.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.