Our client is a dynamic, growth-focused business in the digital payments sector. They are on a mission to help entrepreneurs participate and prosper in the digital economy by solving their payment challenges. The business offers a collaborative, high-performance environment with a clear sense of purpose and impact.
Responsibilities
- Collaborate with the Regional Sales Manager to implement strategic regional sales plans.
- Oversee area management, ensuring growth, retention, and performance across allocated territories.
- Support and coach Sales Managers and BDMs, with tailored development plans and performance feedback.
- Build strong relationships with customers, ensuring satisfaction, retention, and cross-sell opportunities.
- Monitor sales performance and provide accurate weekly and monthly reports.
- Conduct market and competitor analysis to identify trends, threats, and opportunities.
- Promote product offerings to broaden reach and support BDMs in lead generation and conversions.
- Ensure operational compliance, including vehicle checklists, expense claims, and leave approvals.
- Drive accountability on targets through regular performance reviews.
- Manage recruitment, onboarding, and training in partnership with People Ops.
- Handle high-value client interactions and strategic account management.
- People Leadership
- Set clear expectations and connect day-to-day work to broader company strategy.
- Empower managers to lead with autonomy and ownership.
- Hold the team accountable to high standards while remaining grounded in operational realities.
- Conduct regular growth conversations and ensure consistent reviews, rhythms, and routines.
Qualifications and Experience
- Bachelor’s degree in Business Administration, Sales, or a related field (preferred).
- 3–5 years of sales leadership experience, with exposure to managing first-line managers.
- Strong background in field operations, regional strategy execution, and customer engagement.
- Experience in fintech, FMCG, retail, or distribution is an advantage.
- Strong understanding of CRM systems and account retention strategies.
Skills and Attributes
- Proven leadership and coaching skills.
- Strong operational planning and time management.
- Excellent communication skills (verbal and written).
- Ability to interpret sales data and act on insights quickly.
- Collaborative, adaptable, and resilient.
- Commercially aware with strong problem-solving abilities.
- Growth mindset and commitment to continuous learning.