Area Marketer

Smollan; Oos-Kaap; On-site; ZAR 15 000 - 35 000; Full time

Job summary

An established industry player is seeking a dedicated individual to enhance sales and merchandising at store level. This role involves managing stock effectively, ensuring optimal product display, and maintaining high standards of customer service. You will be responsible for monitoring sales targets, managing returns, and communicating promotional activities. If you are detail-oriented, enjoy working in a dynamic environment, and have a passion for customer satisfaction, this opportunity is perfect for you. Join a team that values efficiency and effectiveness in driving sales success.

Qualifications

• Experience in stock management and merchandising.
• Strong communication skills for customer interactions.

Responsibilities

• Manage stock levels and ensure effective merchandising.
• Gather customer feedback and resolve complaints.
• Report on competitor activities and provide feedback.

Skills

Stock Management

Sales Monitoring

Customer Service

Merchandising

Communication

Education

High School Diploma

Job description

Effective and efficient execution of the sales and merchandising function at store level.

Key Responsibilities and Deliverables :

1. Count stock and determine stock to be ordered
2. Calculate and confirm order
3. Manage returns
4. Provide feedback regarding store-specific issues
5. Manage stock levels
6. Manage sales targets through monitoring
7. Monitor and communicate pricing in stores, investigating identified discrepancies
8. Confirm pricing and list price in accordance with the cycle deal sheet
9. Assist Field Manager in new account applications
10. Communicate promotional activity
11. Communicate pack changes and new product innovation
12. Conduct and communicate ranging exercises in accordance with trade sector

Effective management of shelf health

1. Count stock and determine stock to be merchandised
2. Draw stock according to requirements
3. Unpack stock
4. Ensure all lines are on display according to trade sector layout
5. Optimize stock levels, monitor slow/fast sellers, and take appropriate action
6. Conduct quality checks, respond to poor quality or damaged stock
7. Ensure stock rotation
8. Keep area/shelves clean, tidy, and uncluttered
9. Identify opportunities to cross merchandise and implement
10. Communicate and achieve brand objectives
11. Manage out-of-stock situations

Effective execution of point of purchase

1. Apply point of purchase drivers as per unit specification
2. Negotiate space based on rate of sales

Effective administration

1. Report on competitor activities
2. Update personal register
3. Maintain store files
4. Provide weekly feedback reports
5. Generate listing monitor reports
6. Provide promotional feedback reports

Customer service and satisfaction

1. Gather feedback from customer complaints, queries, and requests, and ensure resolution
2. Communicate and maintain knowledge of promotions and products to advise customers
3. Build and maintain strong working relationships

Effective self-management

1. Maintain personal quality and productivity standards
2. Apply internal procedures consistently
3. Plan and prioritize to manage competing demands
4. Anticipate and manage change effectively
5. Balance achievement of personal objectives with organizational needs, demonstrating flexibility