Area Manager | Totalsports | Western Cape

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A diversified retail company in South Africa seeks a senior retail manager to drive turnover and manage a high-performance team. Candidates must have at least 8 years of retail experience and strong leadership skills. This role demands a focus on customer service and effective team management to enhance store performance.

Qualifications

• Minimum 8 years of retail experience with at least 3 years in senior store leadership.
• 3 years' Area Manager experience is advantageous.
• Valid driver’s license.

Responsibilities

• Driving turnover and controlling expenses.
• Managing, developing, and motivating staff.
• Focusing on customer service and managing in-store security checks.

Skills

Organised and thorough

Contract preparation

Legislative framework alignment

Account management

Strategic sales planning

Profit and turnover driven

Ability to manage risk within the store

Customer value management

Education

Business or retail-related degree

Job description

Key Responsibilities

• Driving turnover
• Controlling expenses
• Controlling stock losses
• Managing, developing, and motivating staff
• Training and recruiting staff
• Managing merchandise
• Focusing on customer service
• Managing in-store administration and security checks

Qualifications and Experience

• A business or retail-related degree is advantageous.
• Minimum 8 years retail experience with at least 3 years in senior store leadership.
• 3 years' Area Manager experience (advantageous).
• Entrepreneurial flair, business acumen, and turnover-driven mindset.
• Valid driver’s license.

Skills

• Organised and thorough
• Contract preparation
• Legislative framework alignment
• Account management
• Strategic sales planning
• Profit and turnover driven
• Ability to manage risk within the store
• Customer value management

Behaviours

• Builds effective teams by forming, developing, and leading groups towards common objectives
• Communicates effectively by conveying information clearly and concisely
• Drives results by setting ambitious goals and taking focused actions
• Ensures accountability by holding others to performance targets
• Manages complexity by interpreting and simplifying information
• Optimizes work processes for efficiency and effectiveness
• Plans and aligns initiatives with organizational goals
• Resourcefulness in overcoming challenges and solving problems

Note: Preference will be given to candidates from designated groups as per the Employment Equity Act.

About Us

TFG is a diversified retail portfolio of 34 brands, inspiring customers to live their best lives. We aim to create remarkable omnichannel experiences and are committed to growth and making an industry impact. Join us and explore opportunities across our brands.

About The Team

At Totalsports, we embody performance, authenticity, motivation, innovation, and realness. We seek passionate individuals who love sports, fitness, and health, and who can develop and motivate high-performance teams. Join us at #HomeofSport and help make sport and fitness accessible to everyone.