Area Manager - Pretoria

Pollock & Associates; Pretoria; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading luxury brand seeks a dedicated professional to champion operational excellence and ensure brand consistency across its locations. The ideal candidate will have strong retail management skills, with an essential background in luxury services and compliance, ready to tackle workforce planning, performance optimization, and health and safety regulations. This role requires an individual with proven experience in retail process improvement and an exceptional ability to analyze sales data to drive success.

Qualifications

• Luxury retail experience is essential.
• 3-5 years experience in retail process improvement and project management.
• Deep understanding of retail Health & Safety requirements.

Responsibilities

• Drive operational excellence and ensure brand consistency.
• Optimize performance across all locations.
• Manage compliance audits and workforce scheduling.

Skills

Problem-Solving

People Management

Data Analysis

Industrial Relations

Education

National Diploma in Retail Management or Business Management

Grade 12 / Standard 10

Tools

Excel

Job description

This role offers an exceptional opportunity to uphold the prestige of an internationally recognised luxury brand by driving operational excellence, ensuring brand consistency, and optimising performance across all locations.

The successful candidate will combine sharp commercial acumen with a deep understanding of luxury service standards, compliance, and operational efficiencies.

Minimum Qualifications and Experience:

• Grade 12 / Standard 10
• National Diploma in Retail Management or Business Management
• Luxury retail experience is essential
• 35 years experience in retail process improvement and project management
• Experience handling IR matters, workforce scheduling, health and safety, and compliance audits

Technical and Professional Skills:

• Strong computer literacy with proficiency in Excel for product schedules and data analysis
• Proven skills in problem-solving, people management, and industrial relations
• Ability to analyse sales data, implement improvements, and manage inventory efficiently
• Deep understanding of retail Health & Safety requirements
• Expertise in effective workforce planning to optimise labour costs

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