Area Manager (Midrand)

Sydsen; Midrand; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A well-established branch in Midrand is seeking a dynamic Area Manager to drive business growth and ensure outstanding customer service. The ideal candidate will have a proven sales track record, strong communication skills, and relevant technical knowledge. Responsibilities include identifying new business opportunities, maintaining client relationships, overseeing service activities, and managing installations. This is a key leadership role with potential for significant impact in the region.

Qualifications

• Proven track record in sales and customer service.
• Reliable vehicle with valid insurance.
• Ability to oversee service/installation activities.

Responsibilities

• Identify and pursue opportunities to expand market share.
• Maintain strong relationships with existing clients.
• Conduct routine service calls and attend to customer callouts.
• Manage customer installation requests.
• Lead strategic planning initiatives.

Skills

Strong communication and interpersonal skills

Sales acumen

Technical knowledge

Organizational skills

Job description

Overview

We are seeking a dynamic and results-driven Area Manager to join a well-established branch in Midrand, Gauteng. This is a key leadership role responsible for driving business growth, providing technical oversight, and ensuring outstanding customer service across the region.

Responsibilities

• New Business Development
  • Identify and pursue opportunities to expand market share.
  • Conduct sales presentations and pitches to prospective clients.
  • Provide accurate and competitive pricing.
  • Successfully close sales and achieve set targets.
  • Ensure completion of Credit Applications / Customer Detail Forms.
  • Prepare presentations as required.
• Sales & Customer Liaison
  • Maintain strong relationships with existing clients through regular visits.
  • Assess customer needs, recommend solutions, and secure orders.
  • Collaborate with Telesales for order processing.
  • Conduct product demonstrations when required.
  • Communicate new products, promotions, and pricing to clients.
  • Ensure service reports are completed and signed by customers.
• Services & Technical Oversight
  • Conduct routine service calls and attend to customer callouts.
  • Service and maintain equipment, arranging repairs as necessary.
• Installations
  • Manage customer installation requests.
  • Coordinate equipment requisition and collection.
  • Oversee installations at client sites.
  • Ensure Proof of Delivery and Equipment Loan Agreements are completed.
• Product Knowledge
  • Maintain up-to-date knowledge of all products.
  • Ensure team members are fully trained and competent.
• Planning, Administration & Reporting
  • Lead strategic planning initiatives.
  • Manage administrative responsibilities.
  • Compile and submit accurate reports to management.
• Ad Hoc Duties
  • Perform additional tasks as required to support branch operations.

Minimum Requirements

• Reliable vehicle with valid insurance.
• Proven track record in sales and customer service.
• Strong communication and interpersonal skills.
• Relevant technical knowledge and ability to oversee service / installation activities.
• Strong organizational and multitasking skills.

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