Area Manager - JHB

Ecowize; Springs; On-site; ZAR 480,000 - 650,000; Full time

Job summary

Ecowize is seeking an Area Manager to oversee cleaning operations across Johannesburg. This role requires a natural leader who is passionate about operational excellence and customer management. The successful candidate will drive profitability, ensure compliance with health and safety standards, and empower their team for optimal performance.

Qualifications

• Skilled and competent Area Manager with a passion for operations.
• Experience in managing cleaning operations and key account management.

Responsibilities

• Maintain and build strong relationships with customers.
• Lead & manage Site Managers ensuring a food-safe portfolio.
• Plan and execute business strategies to grow Ecowize's footprint.

Skills

Leadership

Customer centricity

Operational management

Risk management

People development

Job description

Purpose of this role is to ensure the profitability of all sites within the portfolio by managing risks and identifying opportunities as the key account manager, as well as instilling customer centricity through regular, meaningful interactions. Purpose is also to ensure compliance in terms of Health and Food Safety, operational stability, and people development.

We require a skilled and competent Area Manager to join the Ecowize Group to oversee cleaning operations in Johannesburg. If you are a natural leader and you have a passion for operations combined with key account management, this is the role for you.

High-level Objectives :

• Drive Operational Excellence through regular, meaningful interactions to foster an inclusive partnership with each customer.
• Ensure that all sites take necessary actions and implement training interventions to prevent damages and maintain facilities, equipment, and machinery.
• Focus on empowering, developing, and motivating teams and individuals to perform at their best. Ensure continuous development for yourself and your team.
• Prioritize Food Safety by ensuring all sites undertake necessary actions and training interventions to eliminate food safety risks.

Main responsibilities :

• Maintain and build strong relationships with new and existing customers.
• Plan and execute business strategies to grow Ecowize's footprint in the region.
• Generate leads for potential new business opportunities and communicate these leads to the Business Development Manager.

Job Specification :

• Attend monthly meetings to discuss site progress, client feedback, team performance, hygiene reports, and budgets.
• Use site information to complete inspections, micros, audits, and gather customer feedback.
• Conduct and report on team meetings.
• Manage all portfolio operational activities, including problem-solving.
• Lead & manage Site Managers, who in turn manage their teams to ensure a food-safe portfolio daily.
• Enforce a hygienic & safe working environment, complying with all statutory safety regulations.
• Manage individual and team HR performance, coaching, and development of Site Managers.
• Manage and achieve the Portfolio Financial Budget.
• Adhere to and promote the Company Value System by complying with the Ecowize Way.