Area Manager - Cleaning

Empact Group; Johannesburg; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading company in the cleaning industry is seeking an experienced Area Manager to oversee operations in Johannesburg. The successful candidate will manage a team, ensure high cleanliness standards, and maintain client relationships. This role requires strong leadership, effective communication, and a commitment to health and safety regulations. If you are passionate about leading a team and driving success, we encourage you to apply.

Qualifications

• Minimum 5 years’ experience in cleaning, hygiene, and facilities management.
• Proven experience in a similar role, preferably in commercial cleaning.

Responsibilities

• Manage a team of cleaners, including hiring, training, and performance management.
• Conduct regular inspections to ensure cleanliness standards are met.
• Develop and implement cleaning schedules and procedures.

Skills

Problem solving

Communication

Team leadership

Negotiation

Analytical thinking

Education

Grade 12

Job description

We are looking for a dedicated and experienced Area Manager to oversee cleaning operations within a designated region. The Area Manager will be responsible for managing a team of cleaners, ensuring high standards of cleanliness and hygiene, and meeting client expectations.

Qualifications

• Grade 12
• Minimum 5 years’ experience in cleaning, hygiene, and facilities management
• Proven experience in a similar role, preferably in commercial cleaning or facilities management
• Strong organizational and leadership skills
• Excellent communication and interpersonal abilities
• Knowledge of cleaning techniques and best practices
• Ability to work independently and handle multiple tasks simultaneously
• Valid driver’s license and access to a reliable vehicle

Competencies Required

Problem solving & decision making, customer relationship building, communication, team leadership, financial & business acumen, assertiveness, negotiation, analytical thinking, tolerance for stress, resilience.

Key Areas of Responsibility

1. Manage a team of cleaners, including hiring, training, scheduling, and performance management.
2. Conduct regular inspections to ensure cleanliness standards are met.
3. Develop and implement cleaning schedules and procedures.
4. Maintain relationships with clients and address concerns promptly.
5. Monitor supplies and equipment inventory, making necessary orders.
6. Ensure compliance with health and safety regulations.
7. Provide regular reports to senior management on operations and performance.

Employee Management

1. Manage subordinates in accordance with sector strategy, contract, and statutory regulations.
2. Ensure adherence to work standards and company image policies.
3. Arrange counseling and wellness campaigns.
4. Monitor and verify employee schedules and manage leave.
5. Communicate updates and information regularly to employees.

Industrial Relations Support

1. Maintain discipline and manage grievances.
2. Prepare contingency plans for strikes.
3. Conduct staff appraisals.
4. Manage union relationships.

Recruitment

1. Source temporary employees in compliance with legislation and policies.
2. Manage employee headcount and hiring processes.
3. Ensure onboarding and contractual documentation are completed timely.

Systems and Processes

1. Ensure timely approval of PRP hours and salary payments.

Site Management

1. Coordinate transportation and resources to sites.
2. Perform regular inspections and audits.
3. Address issues promptly and maintain communication.
4. Use site management tools and maintain client expenses.

Business Development

1. Collaborate with contract managers to upsell and build client relationships.
2. Maintain in-depth knowledge of services and value propositions.

Training & Development

1. Facilitate various training programs and talent initiatives.

Health & Safety

1. Complete hazard identifications and risk assessments.
2. Ensure equipment, uniforms, PPE, and safety data sheets are maintained.
3. Conduct regular safety talks and staff medicals.
4. Adhere to waste management procedures.

If you are passionate about this industry and eager to lead a team to success, we invite you to submit your resume and cover letter detailing your relevant experience and qualifications.