Area Manager - Cape Town

Ecowize - Southern Africa; Milnerton; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company in cleaning operations is seeking an Area Manager to oversee operations in Cape Town. The role focuses on ensuring profitability, compliance with safety standards, and fostering strong customer relationships. Ideal candidates will possess leadership skills and a passion for operations, with responsibilities including team development and risk management.

Qualifications

• Strong leadership skills with a focus on operations.
• Experience in key account management.
• Ability to manage risks and ensure compliance.

Responsibilities

• Oversee cleaning operations and manage site managers.
• Ensure compliance with Health and Food Safety regulations.
• Develop and maintain customer relationships.

Skills

Leadership

Operations Management

Customer Centricity

Risk Management

Team Development

Job description

Ecowize is looking for a skilled and competent Area Manager to oversee cleaning operations in Cape Town. If you are a natural leader and you have a passion for operations combined with key account management, this is the role for you.

The purpose of this role is to ensure the profitability of all sites within the portfolio by managing risks and identifying opportunities as the key account manager, as well as instilling customer centricity through regular, meaningful interactions. Part of the purpose is also to ensure compliance in terms of Health and Food Safety, operational stability, and people development.

High-level Objectives

• Drive Operational Excellence through regular, meaningful interactions to foster an inclusive partnership with each customer.
• Ensure that all sites take necessary actions and training interventions to prevent damages and maintain facilities, equipment, and machinery.
• Focus on empowering, developing, and motivating teams and individuals to perform at their best. Ensure continuous development for yourself and your team.
• Ensure food safety by making sure all sites take necessary actions and training interventions to eliminate food safety risks.

Main Responsibilities

• Maintain and build strong relationships with new and existing customers.
• Plan and execute business strategies to grow Ecowize's footprint in this region.
• Generate leads for potential new business opportunities and communicate these leads to the Business Development Manager.

Job Specification

• Attend monthly meetings to discuss site progress, client feedback, team performance, hygiene reports, and budgets.
• Use information obtained at the site to complete inspections, micros, audits, and gather customer feedback.
• Conduct and report on team meetings.
• Be responsible for all operational activities within the portfolio, including problem-solving.
• Lead and manage Site Managers, who in turn must manage their teams to produce a food-safe portfolio daily.
• Enforce a hygienic and safe working environment, ensuring compliance with all statutory safety regulations.
• Manage individual and team performance of HR resources, and coach and develop Site Managers.
• Manage and achieve the Portfolio Financial Budget.
• Adhere to and promote the Company Value System by complying with the Ecowize Way.