Area Manager

Bidvest Protea Coin; Johannesburg; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading security services company is seeking 2 Area Managers for its Critical Infrastructure Division. The candidates will oversee security operations, ensure client satisfaction, and manage staff performance in Gauteng and Port Elizabeth. Strong leadership, communication skills, and relevant certifications are crucial for this role.

Qualifications

• Minimum 5 years of operational management experience.
• Clean disciplinary, criminal, and credit record.
• Valid Code 08 driver’s license and own reliable transport.

Responsibilities

• Render comprehensive proactive security services.
• Manage financial aspects of security operations.
• Plan and manage security operations.

Skills

Good labour relations skills

Excellent communication skills

Proficiency in MS Office

Bilingual in English and another South African language

Strong interpersonal and customer relations skills

Ability to work independently

Firearm competency

Education

PSRA Grade A certification

Grade 12 or equivalent qualification

Tools

Google Earth

Job description

2X Area Managers in the Critical Infrastructure Division based in:

• NORTHERN – based at Head Office in Gauteng
• SOUTHERN – based in Port Elizabeth

The suitable candidate’s main responsibilities and duties include, but are not limited to:

• Render comprehensive proactive security services
• Liaise with clients, regional clients, and handle all internal and external security queries
• Ensure client satisfaction and retention
• Sustain growth and profitability
• Increase and maintain staff performance and productivity
• Manage sub-contractors and subdivisions
• Plan and manage security operations
• Deliver effective team management
• Manage financial aspects of security operations
• Oversee personnel management
• Carry out dynamic security and safety risk assessments
• Communicate effectively with control room teams and liaise with operational management teams
• Maintain effective relationships with client staff, management, contractors, and service providers
• Provide reports and recommend process improvements
• Act as a focal point for security decision-making during routine and emergency situations
• Ensure compliance with standards and relevant laws
• Coordinate with all security service providers
• Keep site allocation data, polygons, and site lists up to date
• Liaise proactively with OCC NOC and assist with interactions
• Possess security technical ability and background
• Ensure adherence to disciplinary codes and SOPs
• Facilitate training as required
• Be willing to work after hours, long hours, and travel nationally
• Perform any other relevant duties

The suitable candidate shall have the following qualifications/attributes/skills:

• PSRA Grade A certification
• Grade 12 or equivalent qualification
• Minimum 5 years of operational management experience
• Good labour relations skills
• Excellent communication skills (written and verbal)
• Proficiency in MS Office and Google Earth
• Bilingual in English and another South African language
• Strong interpersonal and customer relations skills
• Ability to work independently and under pressure
• Willingness to work extensive hours, after hours, and standby
• Clean disciplinary, criminal, and credit record
• Valid Code 08 driver’s license and own reliable transport
• Experience in implementing Quality Management Standards
• Ability to manage projects, draft policies, and influence stakeholders
• Experience with control room systems
• Analytical, quality-focused, and able to produce management information
• Excellent presentation and IT skills
• Target and KPI-focused while maintaining employee engagement
• Strong leadership skills: motivate, coach, develop, and inspire teams
• Effective communication across all levels
• Firearm competency