Area Manager

TradeOn; Cape Town; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading fast food brand in South Africa is seeking an Area Coach to enhance their dynamic team in Cape Town. The role demands strong leadership skills, financial acumen, and the ability to manage and motivate a team, ensuring operational excellence and customer satisfaction. Ideal candidates will be bilingual, have solid restaurant management experience, and are expected to work weekends.

Qualifications

• 5-6 years restaurant experience highly recommended.
• Must have a valid driver’s license.
• Solid experience in managing a team.

Responsibilities

• People Management and coaching to improve performance.
• Enhance the Customer experience through guidance.
• Manage controllable and variable expenses.

Skills

Good Administration and Computer Skills

Fully Bilingual (English and Afrikaans)

Financial Acumen

Proven ability to lead

Organizing and Planning Skills

Excellent People skills

Education

Business related tertiary qualification

Job description

Exciting Opportunity for an Area Coach to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand!

The successful candidate MUST possess the following :

• A Business related tertiary qualification is preferred
• Restaurant experience of 5-6 years highly recommended
• Good Administration and Computer Skills (i.e., Windows, Word, Spreadsheet, Email, electronic sales packages, and understanding of Financial information)
• Fully Bilingual (English and Afrikaans), with Good Communication and Interpersonal Skills
• Financial Acumen and Numeric Proficiency
• Proven ability to lead, coach, support, and motivate employees
• Organizing and Planning Skills, along with proven Business skills
• Excellent People skills to handle Customer and Staff queries and conflict resolution
• Willingness to work on weekends
• Must have a valid driver’s license
• Solid experience in managing a team

RESPONSIBILITIES INCLUDE :

• People Management: Build people capability through bench planning. Coach and support the team and management to improve performance and uphold company culture principles. Support your Teams by maintaining high standards within the business. Encourage and motivate.
• Customer Focus: Provide guidance to management and the team to implement initiatives that enhance the Customer experience.
• Profits: Demonstrate operational excellence and set clear, achievable guidelines for the team. Manage controllable and variable expenses. Conduct periodic business reviews. Drive ownership of the profit plan through communication and coaching.
• Sales Focus: Drive and implement marketing promotions and identify sales growth opportunities. Maximize sales through operational excellence.