Appointment Setter

Talentmatch Africa (Tma); Johannesburg; On-site; ZAR 150,000 - 300,000; Full time

Job summary

An established industry player is seeking a motivated Appointment Setter to enhance client engagement and drive lead generation. In this dynamic role, you will identify potential clients, conduct outreach, and schedule key meetings for the business development team. Your expertise in outbound sales and CRM management will be crucial in securing new opportunities. This position offers a chance to work closely with sales and marketing teams, develop targeted campaigns, and contribute to the growth of innovative solutions in the market. If you are proactive and results-driven, this opportunity is perfect for you.

Qualifications

• 1-3 years of experience in lead generation, appointment setting, or sales development.
• Excellent communication and relationship-building skills are essential.

Responsibilities

• Identify potential clients and conduct strategic outreach to schedule meetings.
• Utilize CRM tools to track leads and manage outreach activities.

Skills

Outbound Sales Techniques

CRM Management

Relationship Building

Lead Generation

Market Research

Communication Skills

Organizational Skills

Education

Bachelor's degree in Business

Bachelor's degree in Marketing

Bachelor's degree in Communications

Tools

HubSpot

LinkedIn Sales Navigator

Email Marketing Platforms

Job description

TalentMatch Africa connects experienced professionals in South Africa (just like you!) with top opportunities across technology, finance, digital marketing, graphic design, and more.

Since [Year], we've been providing employability services to professionals in various industries.

We currently have several permanent roles available at our offices in Cape Town (Wynberg), Johannesburg (Sandton), and Durban (Umhlanga).

Position: Appointment Setter

We are seeking a highly motivated Appointment Setter to drive lead generation and client engagement.

In this role, you will be responsible for identifying potential clients, conducting strategic outreach, and scheduling key meetings for our business development team. Your expertise in outbound sales, relationship-building, and CRM management will be instrumental in securing new opportunities.

Key Responsibilities:

1. Lead Identification & Qualification: Research and identify potential clients aligned with target markets.
2. Outbound Sales & Engagement: Conduct outbound calls, emails, and LinkedIn outreach to engage and qualify prospects.
3. Appointment Setting: Schedule, manage, and confirm meetings with key business prospects, ensuring smooth handovers to the business development team.
4. CRM & Pipeline Management: Utilize HubSpot and other sales tools to track leads, manage outreach activities, and maintain accurate records.
5. Sales & Marketing Collaboration: Work closely with sales and marketing teams to develop targeted outreach campaigns and compelling messaging.
6. Follow-ups & Conversion: Maintain regular follow-ups with leads to ensure engagement and maximize conversion opportunities.
7. Market Research: Stay informed about industry trends, competitor activities, and emerging business opportunities to refine outreach strategies.

Technical Skills:

1. Experience with CRM tools (HubSpot preferred), LinkedIn Sales Navigator, and email marketing platforms.
2. Strong proficiency in outbound sales techniques, including cold calling, email outreach, and LinkedIn networking.
3. Ability to manage and track multiple outreach campaigns simultaneously.
4. Strong research skills to identify and qualify leads effectively.

Critical Skills:

1. Excellent communication and relationship-building skills, with the ability to engage senior decision-makers.
2. Highly organized and detail-oriented, capable of managing a high volume of prospect interactions.
3. Proactive and results-driven mindset, with a focus on meeting and exceeding KPIs.
4. Ability to work independently while collaborating effectively with internal teams.
5. A genuine interest in infrastructure, future cities, and community development.

Experience & Education Requirements:

1. 1-3 years of experience in lead generation, appointment setting, or sales development.
2. Experience in B2B sales, business development, or a related field is highly desirable.
3. Bachelor's degree in Business, Marketing, Communications, or a related field (preferred but not required).

Where and how you can work:

1. Work on-site from our office in Ilovo, Sandton.
2. Be willing to work non-traditional South African office hours.
3. Have excellent written and verbal communication skills in English.

We make hiring decisions based on your experience, skills, and passion, as well as how you can enhance our clients' businesses and their culture.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Seniority level: Entry level
Employment type: Full-time
Job function: Sales, Customer Service, and Product Management
Industries: Consumer Services