Apply For Customer Management Learnership

Transcend; Johannesburg; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is offering a full-time opportunity for individuals interested in advancing their careers in customer management. This qualification provides a comprehensive understanding of customer relations, marketing strategies, and management principles. Upon completion, candidates will earn a recognized certification at NQF Level 5, enhancing their professional credentials. Ideal for those with a passion for customer service and marketing, this role promises to equip you with essential skills and knowledge to thrive in the competitive landscape of customer management. Join this dynamic field and make a significant impact on customer experiences!

Qualifications

• NQF Level 4 in Customer Management or equivalent qualification required.
• Competence in Marketing Strategy and Customer Relations emphasized.

Responsibilities

• Manage customer relations and frontline management tasks.
• Develop marketing strategies and implement customer management practices.

Skills

Customer Management

Marketing Strategy

Customer Relations

Marketing Principles

Marketing Communications

Marketing Management

Marketing Research

Ab Initio

Lifting Equipment

Customer Service

Apache Commons

Business Management

Education

Matric or NQF Level 4 qualification

Job description

NQF 5 CUSTOMER MANAGEMENT

This qualification enables individuals to manage customers as well as frontline managers within an organization. Frontline managers may include team leaders, supervisors, junior managers, section heads, and foremen.

The focus of this qualification is to develop competence across a range of knowledge, skills, attitudes, and values, including:

• Customer management
• Marketing strategy
• Customer relations
• Marketing principles
• Marketing communications
• Marketing management
• Marketing research

Benefits of the qualification include:

• Qualification upon completion of a learnership
• Further Education & Training Certificate
• NQF Level 5 on completion of the learnership

It is registered with:

• SETA: Service SETA

Additional Details

Learners acquiring this qualification will have demonstrated competence at NQF Level 4 in Customer Management or an equivalent qualification. The qualification will be registered at NQF Level 5 and covers core and elective competencies in areas such as Marketing Strategy, Customer Relations, Principles of Marketing, Marketing Communications, Marketing Management, Marketing Research, and Customer Management. Learners will also demonstrate competence in specialized outcomes within Customer Management.

Requirements for application include:

• Matric or NQF Level 4 qualification

Interested individuals can choose from fields such as:

• Generic Management
• Customer Management
• Marketing

Key skills required include Ab Initio, Lifting Equipment, Customer Service, Apache Commons, Business Management.

Employment Type : Full-Time

Experience : (specify number of years)

Vacancy : 1