Applications Specialist - Ethiopia

IZF Commercial South Africa; Centurion; On-site; ZAR 450,000 - 650,000; Full time

Job summary

A leading company is seeking an Applications Specialist to bridge the gap between sales and support functions. This role involves providing specialized support to the sales team, fostering relationships and contributing to product portfolio development, while ensuring effective customer engagement through seminars and training.

Qualifications

• Graduate level with a focus on technical and/or chemistry.
• Experience in product management and/or sales.
• Good command of English and local language.

Responsibilities

• Support the sales team in executing customer seminars.
• Provide technical support and training for new associates.
• Assist in developing innovative solutions for customer challenges.

Skills

MS Office

Communication

Presentation Skills

Education

Graduate degree in technical field or chemistry

Job description

The Applications Specialist acts as a vital link between the sales organization and the support functions focusing on providing specialized support to the sales team within a defined segment.

Required Qualifications :

• Education : Graduate level with a focus on technical and / or chemistry or equivalent experience.
• Experience : Product management and / or sales experience.
• Skills : Proficient in PC skills including MS Office (Excel and Word).
• Language : Good command of English and local language skills.
• Communication : Strong presentation and communication skills.

Key Responsibilities :

Talent Development :

• SelfDevelopment : Engage in regular performance reviews and coaching sessions with your supervisor to ensure continuous personal growth.
• Development Planning : Collaborate with your supervisor to establish a comprehensive development plan.
• Customer Seminars : Actively support and encourage the sales team in executing customer seminars.
• Training Material : Assist in the preparation of training materials for the sales team to use when educating customers.
• New Associate Training : Provide support in training new associates to ensure they are wellequipped for their roles.

Leadership :

• Goal Achievement : Manage your time effectively to meet agreed individual goals.
• Technical Proficiency : Maintain a high degree of professional proficiency and serve as the technical specialist for the specified segment.

Relationship Management :

• European Working Groups : Participate in segmentspecific European working groups and contribute to the development of new concepts and services aligned with established strategies.
• Sales Support : Provide technical and application knowledge to support the sales force.
• Regional Working Group Meetings : Actively participate in regional working group meetings to share insights and strategies.
• Solution Development : Assist the sales team in finding innovative solutions to address customer challenges.
• Product Portfolio Harmonization : Contribute positively to the harmonization of the product portfolio within the specified segment aiming to reduce the number of local and regional products.

Delivering Results :

• Activity Coordination : Prepare for and coordinate activities related to the yearly rollout plan.
• Activity Reporting : Report your activities according to guidelines QS standards and systems.
• Guideline Adherence : Follow established guidelines and processes to ensure consistency and quality.

LIDNP#LICES

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at

Required Experience :

Unclear Seniority

Key Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

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