Applications Engineer

Mc Technology Staffing; Gauteng; On-site; ZAR 240,000 - 360,000; Full time

Job summary

A leading company in staffing services is seeking a Technical Support Engineer specializing in SolidWorks. This role involves providing technical assistance to customers, conducting product demos, and training users. Ideal candidates will have an engineering background, strong communication skills, and a collaborative mindset in a dynamic environment.

Qualifications

• Bachelor's degree or diploma in Engineering with experience.
• 1 year of experience in engineering, understanding mechanical design.
• Ability to work independently and in a team.

Responsibilities

• Provide technical support, troubleshooting complex issues.
• Conduct product demonstrations and assist in pre-sales activities.
• Develop training programs for new SolidWorks users.

Skills

Problem-solving

Communication

Interpersonal

Analytical

Education

Bachelor's degree in Engineering

Diploma in Engineering

Job description

Responsibilities : Provide comprehensive technical support to the company's customers, troubleshooting and resolving complex issues.

Assist with pre-sales activities, conducting product demonstrations, and identifying customer needs.

Develop and deliver training programs for new SolidWorks users, ensuring a smooth onboarding experience.

Collaborate with the sales team to understand customer requirements and propose effective SolidWorks solutions.

Stay up to date on the latest SolidWorks features and functionality through ongoing training and certifications.

Work effectively as part of a team, sharing knowledge and expertise with colleagues.

Qualifications : Bachelor's degree in Engineering or a related field, or a diploma in Engineering with relevant experience.

Minimum of 1 years of experience in the engineering field, with a strong understanding of mechanical design principles.

Excellent communication, interpersonal, and presentation skills.

Ability to work independently and as part of a team in a fast-paced environment.

Strong problem-solving and analytical skills.