Application Training Specialist Woodmead

Applications Specialist

The Applications Specialist will provide support for sales and implementations. They will also serve as a support function to account managers when needed during demonstrations and installations, as well as training customers on safety products and applications.

Note: Only shortlisted candidates will be contacted.

Duties & Responsibilities

1. Organize local and international training sessions across all safety portfolio
2. Organize needed products and spare parts to conduct training
3. Manage safety product pool needed for trainings
4. Collect competitive information, understand user sensitivity, and inform sales and marketing
5. Provide critical differentiators to the user that will influence their decision
6. Provide information to the sales force about user habits, needs, or recommendations
7. Promote technical and application knowledge to end users
8. Plan yearly training sessions across all portfolio and create a training catalogue
9. Ensure all needed certifications are in place to offer training across the board of safety portfolio

Training

1. Train users in special applications
2. Provide 'Train the Trainer' training sessions
3. Train Sales Engineers to ensure sales force efficiency
4. Provide expert assistance in demoing equipment to customers
5. Assist the Sales team with regards to demoing equipment to users, including non-decision makers

Desired Experience & Qualification

Postgraduate or equivalent diploma / certificate
3 years of working experience in the field of Technical and Training