Application Support Engineer (Associate - Intermediate) (Hybrid)

Sybrin; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An established industry player is seeking a socially confident retail associate to enhance customer experiences in a dynamic retail environment. This role involves assisting customers with their purchasing decisions, processing transactions, and maintaining an appealing salesfloor. Ideal candidates will possess strong communication skills and a passion for customer service, ensuring that every shopper enjoys a seamless and positive shopping journey. Join this innovative team and make a difference in retail by providing exceptional service and support to customers.

Qualifications

• Outgoing personality with a passion for customer interaction.
• Ability to handle transactions and provide product information.

Responsibilities

• Greet customers and assist with their shopping needs.
• Process payments and handle returns according to policies.
• Maintain a clean and organized salesfloor environment.

Skills

Customer Service

Communication Skills

Problem Solving

Sales Techniques

Education

High School Diploma

Job description

We are looking for a socially confident retail associate to assist our customers with purchasing decisions, process transactions, and maintain a clean and visually appealing salesfloor. The retail associate's responsibilities include assisting customers with questions, complaints, and returns, processing payments, and arranging merchandise on shelves and in displays.

To be successful as a retail associate you should have an outgoing personality and enjoy interacting with customers. Ultimately, an exceptional retail associate should be able to provide customers with seamless, positive shopping experiences.

Retail Associate Responsibilities :

• Greeting customers and offering assistance.
• Answering customer questions and concerns.
• Providing customers with detailed product information and recommendations.
• Advising customers about member benefits, promotions, and sales.
• Totaling purchases and processing cash, check, and credit card payments.
• Processing exchanges, returns, and refunds according to company policies.
• Maintaining a clean and organized retail environment.
• Assisting with stock management.
• Arranging merchandise on shelves and displays.