Application Specialist - Gauteng, South Africa

Arjo; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

An established industry player is seeking an Application Specialist to empower healthcare professionals in mobility solutions. This role involves building long-term relationships with end-users in the public sector, providing clinical training on pressure injury prevention and therapeutic mattresses. You will conduct assessments, coordinate training, and ensure effective territory coverage. Join a team that values diversity and supports professional development while making a meaningful impact on patient care. If you are passionate about improving mobility in healthcare, this opportunity is perfect for you.

Qualifications

• Minimum 2 years’ experience in a clinical healthcare environment.
• Strong clinical knowledge and excellent communication skills.

Responsibilities

• Conduct daily ward rounds and provide product training to end-users.
• Resolve customer complaints and collaborate with service teams.

Skills

Clinical knowledge

Communication skills

Customer Service Orientation

Basic computer literacy (MS Excel, Outlook)

Training experience

Fluency in African language

Education

Clinical Practitioner in Nursing or similar

Tools

MS Excel

MS Outlook

Job description

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Purpose of the Position

The purpose of the Application Specialist is to focus on long-term relationships with end-users in the Public sector and to provide clinical and product training relating to Pressure Injury Prevention and Therapeutic Mattress product training.

Core Responsibilities

• Daily ward rounds in Public Facilities to identify areas where training is required
• Coordinating and providing product training to all end-users and covering all shifts – formal and on-the-spot
• Acknowledging and resolving customer complaints timeously
• Liaising with Hospital Clinical Engineering and maintenance team to resolve repair challenges
• Effective territory coverage
• Compiling an install base of all therapeutic mattresses
• Collaborating with Arjo Service team on handling repairs
• Conducting Pressure Injury Assessments in hospitals
• The candidate must be able to work outside office hours, when required
• Documenting of hospital database and install base of therapeutic mattresses

Grow the business through:

• Clinical education
• Clinical assessment services
• Ward rounds to ensure all end users are trained and able to use the therapeutic mattresses correctly

Qualification, Knowledge, Skills And Abilities

• Minimum of 2 years’ experience in clinical healthcare environment
• Clinical Practitioner in the field of nursing or similar
• Prior training experience a plus
• Strong Clinical knowledge
• Basic computer literacy skills in MS Excel and Outlook
• Valid driver’s license (Code 08/EB)
• Excellent communication skills
• Customer Service Orientated
• Fluent in African language will be an advantage

What We Will Offer In Return

You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training, and opportunities for professional development.

Why diversity matters to us

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive, and engaging environment – not only in the workplace, but also within the communities that we serve, work in, and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit www.arjo.com