Application & Sales Specialist

ZEISS Group; Cape Town; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading company in the medical field seeks a Medical Sales Representative in Cape Town. The ideal candidate will have a strong background in Ophthalmology sales, excellent communication skills, and a proven track record in building customer relationships. This role involves extensive travel across South Africa and Africa, providing support for a diverse product portfolio while ensuring customer satisfaction and loyalty.

Qualifications

• 3-5 years of professional experience in Medical Sales, ideally in Ophthalmology.
• Proven track record in B2B or B2C sales environments.
• Ability to network and build relationships with stakeholders.

Responsibilities

• Proactively seek out new sales opportunities and convert them into sales.
• Build and maintain strong relationships with existing and potential customers.
• Provide excellent customer service and support to ensure customer satisfaction.

Skills

Communication

Negotiation

Interpersonal skills

Organizational skills

Problem-solving

Presentation skills

Customer service orientation

Education

Degree in scientific, engineering, technical, or product-related field

Science / Optometry Degree or relevant tertiary qualification

Bachelor's degree in business administration, marketing, or related field

Tools

Microsoft Office

Salesforce

Job description

Job Description

1. Proactively seek out new sales opportunities and convert them into sales.
2. Support and maintain the company’s product portfolio installed base.
3. Identify potential customers and present product/service offerings to meet their needs.
4. Build and maintain strong relationships with existing and potential customers.
5. Provide excellent customer service and support to ensure customer satisfaction and loyalty.
6. Develop a deep understanding of our products/services and effectively communicate their features, benefits, and value proposition to customers.
7. Stay informed about market trends, competitor activities, and industry developments.
8. Use market insights to identify opportunities for growth and stay ahead of the competition.
9. Keep accurate records of sales activities, including customer interactions, sales calls, and sales pipeline status.
10. Ensure compliance with company policies, procedures, and industry regulations.
11. Collaborate with sales, marketing, customer service, and other departments to achieve company objectives and provide a seamless customer experience.
12. Provide additional support for the company’s full portfolio in the region, including devices and consumables, as needed.
13. Support Key Opinion Leaders in Ophthalmology.

Job Requirements

Education / Professional Certification

• Degree in scientific, engineering, technical, or product-related field, or graduation from a higher institution, or equivalent.
• Science / Optometry Degree or other relevant tertiary qualification.
• Bachelor's degree in business administration, marketing, or related field.

Experience

• 3-5 years of professional experience in Medical Sales, ideally in Ophthalmology.
• Previous sales experience in B2B or B2C environments with a proven track record.
• Experience in training.
• Ability to network and build relationships with stakeholders.
• Proficiency in Microsoft Office and Salesforce.
• Knowledge and experience in the theatre environment.
• Excellent knowledge of the Ophthalmology market in the region.

Knowledge / Skills / Other Characteristics

• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and time management skills.
• Problem-solving and troubleshooting skills.
• Presentation and persuasion skills.
• Ability to work independently and in teams.
• Attention to detail, strategic thinking, and performance orientation.
• Proactive, convincing, trustworthy, approachable, credible, and initiative.
• Supportive, analytical, and innovative.
• Customer service orientation and integrity.

Working Conditions & Other Attributes

Extensive travel in South Africa and Africa.

Your ZEISS Recruiting Team:

Joe Taroni, Maite Nomthandaso Nakana, Thema Masoga