Application Engineer

Hire Resolve; Stellenbosch; On-site; ZAR 420,000 - 680,000; Full time

Job summary

A top-tier recruitment firm is seeking an Application Engineer for their team in Stellenbosch. The successful candidate will consult with clients to identify software needs and provide technical support to both clients and sales teams. Responsibilities include optimizing applications, contributing to sales presentations, and ensuring effective communication between clients and development teams. Relevant experience and training in application engineering are required. A competitive salary based on experience is offered.

Qualifications

• Proven work experience as an Application Engineer or similar role.
• Previous experience in sales or customer services is advantageous.
• Extensive experience in deploying, optimizing and maintaining software.
• Exceptional customer service and interpersonal skills.
• Superb collaboration and communication.
• Great organization and time management.
• Relevant training and/or certifications as an Application Engineer.

Responsibilities

• Provide clients with technical support and relay information to development teams.
• Optimize applications by integrating new technologies and performing upgrades.
• Contribute to sales presentations and demonstrate prototypes.
• Perform diagnostic tests and debugging while improving code and redesigning tasks.
• Generate ideas for software innovation based on market trends.
• Document development processes, procedures and application version histories.
• Stay updated with advancements in application engineering and new technologies.

Skills

Technical support

Software optimization

Analytical skills

Customer service

Interpersonal skills

Collaboration

Time management

Education

Relevant training or certifications as an Application Engineer

Job description

We are looking for an Application Engineer to join our team and consult with our clients to communicate their software needs to our development team and demonstrate software products to our customers when required. Application Engineer responsibilities include providing technical support to our clients and assisting our sales team with software demonstrations and prototypes throughout the sales process. Ultimately, you will work directly with our clients and provide support for our sales and software development teams as needed.

Responsibilities

• Provide clients with technical support as needed and relay information to our development teams for ongoing maintenance and update needs
• Optimize applications by integrating new technologies and performing upgrades
• Contribute to sales presentations, as well as demonstrate prototypes and completed applications
• Perform diagnostic tests and debugging procedures while improving code and re-designing tasks
• Generate ideas for software innovation based on market trends
• Document development processes, procedures and application version histories
• Keep up with advancements in application engineering and new technologies

Requirements

• Proven work experience as an Application Engineer or similar role
• Previous experience in sales or customer services is advantageous
• Extensive experience in deploying, optimizing and maintaining software
• Excellent analytical and problem-solving abilities
• Exceptional customer service and interpersonal skills
• Superb collaboration and communication
• Great organization and time management
• Relevant training and/or certifications as an Application Engineer

Hire Resolve is a top-tier recruitment firm that focuses on placing skilled professionals in permanent employment.

Hire Resolve focuses on working with senior-level executives and we pride ourselves on delivering excellent service to our candidates and clients.

• Salary: negotiable.
• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, visit the Hire Resolve website: hireresolve.us or email us: [e-mail]
• Alternatively, you are welcome to connect with Chandre Cronje, Carmen Schafer or Simone Smith on LinkedIn