Woolworths Financial Services follows a Work-in-Hybrid work structure which requires employees to work from home for the majority of their time with some rotation into office.
MAIN PURPOSE:
To analyze and interpret trends, best practice and regulatory risk requirements associated with money laundering, terrorist financing and sanctions compliance with the Financial Intelligence Centre Act 38 of 2001 and WFS AML, ABC and Sanctionspolicies and procedures. Additional responsibilities include:
- Identify and investigate automatedand non-automated alertsand reports in terms of Sections 27, 28, 29, 32 and 34 of the Financial Intelligence Centre (FIC) Act on a daily basis and within the agreed SLA’s
- Compile high quality investigations and reports which conform to internal procedures and regulatory requirements with comprehensive recommendations and client risk assessments that enable management and business to make informeddecisions
- Use appropriate data analysis and information gathering techniques from internal and external sourcesto profile customers and complete requireddocumentation
- Interact with clients to understand transactional activity in alignment with behavioural model
- Submit regulatory reports to the FIC
- Conduct on-boarding, reviews and monitoring of Politically Exposed Persons and High Risk Clients
- Compile exit packs in relation to cross banked clients identified for exit
- Capture Watchlist entries on the regulatory portal
- Conduct due diligence on clients, vendors/suppliers and third parties
- Continuously enhancing the customer experience - relating to AML
- Perform Customer Acceptance Screening
- Execute and complete end-to-end customer engagement and correspondence using various channels (telephone, email, SMS etc.)
- Build working relationships across teams and functional linesto build & maintain collaborative relationships, innovation & ensure smooth flow of work & alignment of regulatory requirements as set out by the Financial Intelligence Centre (FIC)
- Prepare daily/weekly/monthly MI reports
- Governance and oversight of various financial crime monitoring lists and generic mailboxes in alignment with financial crime standards and procedures
- Compilation of Key Risk information Report and timeous capturing thereof
- Administration of Employee Screening
- Maintain daily, weekly, and monthly statistics for reporting purposes
- Adhere to all WFS Policies and Procedures
KEY COMPETENCIES:
- Monitoring and Reporting
- Analysis of Adversemedia
- Attention to detail
- Teamwork, Reliability, Adaptability, and Integrity
- Resilient and ability to multi-taskand work under pressure
- Critical and Analytical thinking
- Action Alerts and Reports
- Investigate and ResearchAlerts on PEPS
- Accurate Data Capturing
- Customer Service
- Interpersonal and Stakeholder Management
FUNCTIONAL COMPETENCIES:
- Anti-money laundering
- Call Centre Task and ProcessingRequirements
- Knowledge of Inbound and Outbound Contact Centre processes, methodologies, systems, and technologies
- Tri-skilled product Knowledge(WFS and Absa Specific)
- General fraud knowledge
- WFS Processes
- Computer Literacy
- Business Writing
TECHNICAL REQUIREMENTS:
- Knowledge of WFS Products
- Knowledge of Absa Systems
- Knowledge of Trim, Customer Central, CASA, eCasa, CAMS, Originations, OpenText, CPB, DEA and ShareFile
- Transunion, XDS, Net Reveal, goAML and SLM (Absa Regulatory Portal)
- Advanced Computer Literacy– Proficient in Excel, Word and Powerpoint
- Knowledge of all Sanctions, AML and ABC Policies and Procedures including the KYC (Know Your Customer) Business Processes
MINIMUM QUALIFICATION:
Preferred:
- Relevant tertiaryeducation includes any of the following: LLB, BCom
- Certified in AML and/orCompliance – CAMS or ICA
EXPERIENCE REQUIRED:
- 2 + years’ relevant Financial Services Industry experience.
- 2 + years’experience in AML role (essential)
- Familiarity with AML/KYCregulations and industryguidelines
- Knowledge in Money Laundering Control
- Banking experience would be an advantage
- Investigative methodology and techniques
- Basic regulatory principles and processes understanding
- Proven experience and knowledge of all internalproducts
ADDITIONAL INFORMATION:
- Willingness to work flexible hours (outside generalbusiness hours)
- Must be self-managed, able to multi-task and cope with last minutedemands
- Coping with pressureand set-backs, displayconfidence and composure
- Follow instructions, procedures and deliver results
- Excellent time management and communication skills
- Must be availableto assist with testing as and when required (outsidegeneral business hours)
Woolworths Financial Services is a proud South African brand, who is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions.
Closing Date:4 August 2025