Analytics & Control Support Engineer

Rockwell Automation; Durban; Hybrid; ZAR 40,000 - 70,000; Full time

Job summary

A global technology leader, Rockwell Automation, is seeking an Analytics & Control Support Engineer in Durban, KwaZulu-Natal. You will engage with clients, providing engineering support while enhancing software solutions. The ideal candidate holds a degree in chemical engineering and has substantial experience in process control within manufacturing environments.

Benefits

Comprehensive mindfulness programs

Volunteer Paid Time off

Employee Assistance Program

Personalized wellbeing programs

On-demand digital course library

Qualifications

• Degree in chemical engineering with a focus on modeling, statistics, or process control.
• 5+ years as a process or control engineer preferred.
• Willingness to travel up to 50% of the time.

Responsibilities

• Provide product and application support including system health checks.
• Conduct performance analyses and develop documentation.
• Support project staffing and market development activities.

Skills

Problem-solving

Client service

Collaboration

Technical documentation

Data analysis

Education

Bachelor's degree in chemical engineering or equivalent

Tools

DCS (SCADA, HMI)

PLC configuration

Job description

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile.

With more than 28, employees who make the world better every day, we know we have something special.

Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work.

And if that's you we would love to have you join us!Job DescriptionAs an Analytics & Control Support Engineer, you will work with our Support Application Engineers in supporting our customers software and applications that cover a wide spectrum of Advanced Analytics.

The scope of applications ranges from diagnostic and predictive to closed-loop control.The work is demanding and provides unparalleled exposure to unique opportunities.

The learning curve can be steep, but our team will help you develop a broad set of skills and help you to explore areas that are interesting to you.

Our focus is on helping clients extract value from their software solutions, not just making the technology work.

No two projects are the same – professional curiosity and a problem-solving desire is the essential!You will report to our Advanced Analytics Senior Support Manager and will be based anywhere in EMEA region with remote schedule.Your Responsibilities - you will do : Provide product, engineering, and application support to service existing clients including periodic system and application health checks, performance analyses, and develop reports to document findings, and follow-up on recommendations to sustain and maximize the value of our applications.Support market development activities and participate in sales closure activities as requested by team.Support the project staffing process to maximize overall support department margin.Customer-focused to understand and respond to customers' needs.Work and collaborate with clients, peers, and management to help develop solutions and ensure partners agreementExperience working in a team-oriented, collaborative environment with a deep commitment to client service.Deliver our environmental Predictive Emission Monitoring systemPerform technical project activities (design, system integration and installation, data analysis and modeling, application development, site installation, commissioning) as assigned.Identification of technical issues that impact project performance (scope creep, delays, requested change orders).Help document best practices for the use in the development applications.The Essentials - You Will Have : Bachelors or equivalent degree in chemical engineering or other engineering with heavy modeling, statistics, or process control focus.Must be willing to travel up to 50% of the time, typically 1- or 2-week trips.The Preferred - You Might Also Have : 5+ years of experience as a process or control engineer in a manufacturing environment.Interest in automation, process control and advanced model-predictive applications.Experience in the process industries (Chemical, Refining).Exposure to instrumentation, industrial control systems, and supervisory control applications.Exposure to advanced process control implementation or business case development.Familiarity with DCS (SCADA, HMI, etc.)

and / or PLC configuration.Experience with model predictive control products.Experience with emissions monitoring systems.Experience in Environmental Monitoring Regulations (PS-16, Part75).What We Offer : Comprehensive mindfulness programs with a premium membership to CalmVolunteer Paid Time off available after 6 months of employment for eligible employeesCompany volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.Employee Assistance ProgramPersonalized wellbeing programs through our OnTrack programOn-demand digital course library for professional development.#LI-Hybrid#LI-AJ1

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Support Engineer • Durban, KwaZulu-Natal