Analyst Trade and Forex

Bidvest Bank; Sandton; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading bank in South Africa seeks a Trade Solutions Sales Support specialist with a strong financial background and excellent communication skills. This role involves providing expert advice on trade finance applications, ensuring compliance with regulations, and enhancing customer satisfaction. Ideal candidates will possess a B Com degree and at least 3-5 years of relevant experience in the banking sector.

Qualifications

• 3 – 5 years experience in the banking industry.
• Good understanding of Local and International Banking regulations.
• Proficient in relevant banking systems.

Responsibilities

• Manage seamless customer experience in trade solutions, payments, and forex.
• Ensure compliance with all regulatory requirements.
• Support and train staff on product knowledge.

Skills

Financial acumen

Communication

Attention to detail

Resourcefulness

Ability to operate under pressure

Proficiency in Microsoft Office

Education

B Com or equivalent degree (NQF 6) in Accounting, Finance, Economics, etc.

Job description

PRIMARY PURPOSE

Trade Solutions Sales Support.

TECHNICAL COMPETENCY REQUIREMENT

• Good understanding of Local and International Banking Industry regulations
• Good understanding of South African Reserve Bank regulations and rulings
• Excellent financial acumen – the ability to understand, navigate, analyze a client’s financial statements
• Excellent financial acumen – the ability to understand, navigate, analyze a client’s debtors, creditors, insurance, and other documents in support of a credit application.
• Ability to operate effectively under pressure
• Attention to detail
• Good communication skills
• Resourceful
• Proficient in all relevant banking systems
• The ability to make a difference and leave a lasting, value-added impact on a client’s business.
• Work in a dynamic, collaborative, progressive, and high-performing team
• Progressive thinker
• Diligent
• Meticulous with credit applications, legal documents, client agreements on behalf of the Trade Salesperson
• Proficient in Microsoft Office, with advanced Excel skills
• Ability to identify weaknesses in the control environment and implement change

REQUIRED MINIMUM EDUCATION AND TRAINING

B Com or equivalent degree (NQF 6) in Accounting, Finance, Economics, etc.

REQUIRED MINIMUM WORK EXPERIENCE

3 – 5 years

KEY PERFORMANCE AREAS (KPA)

Financial Management

• Provide and manage a seamless customer experience across trade solutions, payments, and forex for clients.
• Contribute to overall budgets and business plans for Trade Solutions, Foreign exchange, and Payments.
• Manage and control efficiencies to prevent losses.
• Monitor and manage operational costs monthly.

Customer Centricity

• Provide expert advice on trade finance applications.
• Improve supply chain and product functionality to enhance client experience.
• Manage trade pricing/concessions and address revenue leakages, aiming for increased share of wallet.
• Collaborate with operational teams for streamlined client onboarding based on "onboard once" principle.
• Ensure clients follow best practices in risk and operational procedures.

• Ensure client satisfaction through responsiveness and proactive service.
• Guide marketing to increase product awareness internally and externally.
• Drive process simplification.

Operational Excellence

• Ensure compliance with all regulatory and internal requirements.
• Perform monthly reconciliations and support sales in achieving targets.
• Maintain relationships with other firms to support business growth.
• Stay updated on economic indicators and discuss impacts on clients.
• Evaluate clients for viability and risk, articulating these in credit applications.
• Ensure adherence to controls and regulatory standards.
• Maintain accurate reporting, including call reports, sales pipelines, and client events.
• Identify and address system or process weaknesses.

People Leadership

• Support and train staff on product knowledge and processes.
• Provide regular training to build confidence and sales skills.
• Encourage continuous learning and career development.
• Support sales teams nationally as backup.

Learning and Growth

• Focus on personal development and exposure to growth opportunities.
• Provide staff training and development throughout the year.
• Foster an environment for applying new skills and knowledge.
• Encourage career advancement.

This position is advertised in line with our commitment to Employment Equity.