Analyst Developer: Millennium Production Support

Date: 23 Apr 2025

Location: Bellville, Western Cape, ZA

Who are we?

Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.

Provide Epsilon Support to Sanlam Retail Affluent’s (SRA) business environments.

What will make you successful in this role?

• Analysis of production queries received.
• Provide recommended solutions for production queries.
• Problem solving, root cause analysis and user assistance for production queries.
• Provide standby and support.
• Test Interfaces to other systems.
• Debugging and troubleshooting of programs.
• Provide test information to Testers when required and applicable.
• Support of MS Access solution.
• Implement changes into the Production environment.
• Update documentation where applicable.
• Run ad hoc and monthly programs to provide data to external systems.
• Monitor and rectify error reports daily.

Qualification

• Grade 12
• Any relevant IT Qualification (IT Diploma or Degree) will be a strong recommendation

Experience

• Minimum of 2-3 years’ experience within application development
• Proven record of exceptional work performance
• Experience with Agile methodologies will be a strong recommendation

Knowledge:

• Software Quality and metric
• High level understanding of Enterprise Test Methodology
• Sound knowledge of the Financial Services industry will be a strong recommendation
• The SDLC Methodology
• Code XML, XSD, HTTP and SOAP protocols
• Domain Driven Design concepts
• Planning and Software design
• UML (Class, Activity, Entity Relation Diagrams, etc.)
• OO concepts, design principles and patterns
• Microsoft Patterns and Practices
• Knowledge of Persistence frameworks (XPO would be beneficial)
• Documentation Frameworks, Tools and Standards
• Good knowledge of the following technologies will be beneficial:
  • Java
  • .NET C#, ASP.NET, ADO.NET
  • MVC, MCF, LinQ
  • HTML, CSS, XML
  • JavaScript, JQuery, Json

Personal Attributes

• Action orientated - Contributing independently
• Collaborates - Contributing independently
• Cultivates innovation - Contributing independently
• Nimble learning - Contributing independently
• Tech savvy - Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Cultivates innovation - Contributing through others
• Customer focus - Contributing through others
• Drives results - Contributing through others
• Collaborates - Contributing through others
• Being resilient - Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.