Analyst_Community Liaison

Primeserv Denverdraft; Richards Bay; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading mining support company is seeking a Community Liaison in Richards Bay to facilitate community engagements and address stakeholder issues. The ideal candidate will hold a diploma or degree in Community Development or Social Sciences, have strong communication skills, and be adept at managing community concerns. This role involves strategic engagement, ensuring compliance with policies, and supporting local community initiatives.

Qualifications

• Diploma or Degree in Community Development, Social Sciences, or related fields.
• Licenses/Certifications: EB 08.

Responsibilities

• Implement community engagements and consultations through regular interactions.
• Maintain an active log of community incidents and complaints.
• Respond to local community stakeholder issues promptly.

Skills

Proficiency in office administration

I & ST systems

Presentation skills

Education

Diploma or Degree in Community Development

Social Sciences or related fields

Licenses/Certifications: EB 08

Job description

Community Liaison (assignee) required to assist our mining client in Richards Bay with co-ordinating and delivering work across a range of activities associated with the Project Communities and Social Performance area.

Responsibilities include:

1. Implement community engagements and consultations through regular interactions at multiple levels, including formal leadership structures, community forums, and individual community members.
2. Support community leaders in understanding, monitoring, and tracking community activities, issues, trends, and emerging risks.
3. Record all interactions and commitments comprehensively.
4. Identify, assess, and facilitate the close-out of community complaints, monitoring the implementation of resulting actions.
5. Maintain an active log of community incidents and complaints, ensuring proper recording and follow-up.
6. Develop clear strategies for negotiation, engagement, information sharing, feedback, consultation, and risk assessment with stakeholders.
7. Engage internal stakeholders to ensure alignment and understanding of community engagement practices.
8. Respond to local community stakeholder issues promptly and effectively.
9. Implement communication mechanisms to convey messages clearly, timely, and accurately.
10. Capture and maintain data from meetings and interactions with stakeholders.
11. Address cultural, historical, and heritage issues of communities, providing advice and feedback accordingly.
12. Ensure all activities comply with client and group policies, standards, and approval processes.

Supporting operations by building and maintaining strong relationships with local communities.

1. Coordinate information flow between community members and the client through structured and proactive approaches.
2. Address complaints, grievances, land use, compensation, and investigations, informing relevant parties.
3. Support community programs, including skills development and other social initiatives.
4. Participate in consultations related to heritage management, graves relocation, livelihoods, and resettlement plans.
5. Create awareness regarding project timelines for land access and construction activities.

Education and Qualifications

• Diploma or Degree in Community Development, Social Sciences, or related fields.
• Licenses/Certifications: EB 08.

Skills

• Proficiency in office administration, I &ST systems, and presentation skills.