Analyst_Community Liaison

Primeserv Recruitment; Richards Bay; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading recruitment firm seeks a Community Engagement Coordinator to conduct consultations and support stakeholder relations within local communities. This role involves building relationships, addressing community concerns, and ensuring compliance with client standards. Ideal candidates will have formal education in social sciences or community development, strong communication skills, and a proactive approach to community engagement.

Qualifications

• College / University Education in relevant fields.
• Possessing certifications such as EB 08 is an asset.

Responsibilities

• Conduct consultations and community engagement at multiple levels.
• Support leaders in understanding community activities and tracking emerging risks.
• Outline clear negotiation and consultation approaches to stakeholders.

Skills

Office administration

I & ST systems application

Presentation competency

Education

Diploma or Degree in Consultation & Stakeholder Engagement

National Diploma or Degree in Social Sciences

Job description

Implements Communities engagements and consultations

• Conduct consultations and engagements activities within communities through regular interaction at multiple levels including through formal leadership structures, community forums and individual members of the communities.
• Support leaders in understanding and monitoring communities activity, issues and trends and tracking emerging risks.
• Ensure recording of all interactions and commitments.
• Support the effective identification, assessment and close-out of community complaints within the host communities and monitor implementation of actions resulting from the complaints.
• Support the reporting and recording of all Communities incidents and complaints and maintain an active log of "live issues".
• Outline clear negotiation, engagement, information sharing, feedback, consultation and risk assessment approaches to relevant stakeholders.
• Engage and educate relevant internal stakeholders to ensure alignment and understanding in how and when to engage communities.
• Identify and respond to local community stakeholder issues
• Implement various communication mechanisms to ensure that messages are timeously, clearly and accurately conveyed
• Capture and maintain data, as well as keep record of meetings with stakeholders
• Address cultural, historical and heritage issues of communities and provide advice and feedback to relevant parties.
• Ensure that all activities are aligned with both the Clients and the Groups policies, Standards and approaches, including ensuring full compliance with all approval and escalation processes.

Supports operations by building and maintaining relationships with local communities

• Coordinates the flow of information between community members and the Client through a planned, structured and proactive approach
• Attends to complaints, grievances, land utilization, compensations and investigations and informs relevant parties
• Supports the Clients programmes and other areas of the business (e.g. HR skills communities skills development testing and pre-work preparation)
• Support all consultations and engagements specific to successful implementation of the Clients Communities and Social Performance requirements including :
• Working collaboratively with other functions to implement heritage management, graves relocation, livelihoods and physical and economic relocation and resettlement plans
• Proactively creating awareness on timing of ZS Project requirements for land access and construction / operational activities

Education and Qualifications

• College / University Education : Diploma or Degree in Consultation & Stakeholder Engagement / Community Development / Public Participation Facilitation National Diploma or Degree in Social Sciences / Community
• Licenses / Certifications : EB 08

Skills

• Office administration, I &ST systems application and presentation competency