Amadeus Ticketing & Reservations Pro - Fast-Paced, Pay

Red Deer Global Inc; Cape Town; Presencial; ZAR 190.000 - 260.000; Jornada completa

Descripción de la vacante

Amadeus Travel is seeking a detail-oriented Reservation Agent to support customers with bookings for hotels and flights. The role requires knowledge of Amadeus with Sabre basics, strong organizational skills, and the ability to upsell while delivering excellent service.

You will handle multiple channels and work in a fast-paced environment, contributing to a high-quality customer experience and accurate fare management.

Formación

• Experience in travel booking and ticketing.
• Knowledge of hotels, flights, and tours.
• Proficiency with Amadeus (priority) and Sabre (basic).
• Ability to create bookings, tickets, reissues and Q updates.
• Strong organizational skills and teamwork.

Responsabilidades

• Assist customers with bookings and travel questions.
• Provide hotel and flight suggestions and upsell where appropriate.
• Process bookings, tickets, reissues and fare updates.
• Coordinate across channels (email, chat, internal systems).
• Ensure accuracy and high-quality customer service.

Conocimientos

Customer service

Upselling

Multitasking

Team player

Detail oriented

Herramientas

Amadeus

Sabre

MS Excel

MS Word

Descripción del empleo

Amadeus Travel is seeking a detail-oriented Reservation Agent to support customers with bookings for hotels and flights. The role requires knowledge of Amadeus with Sabre basics, strong organizational skills, and the ability to upsell while delivering excellent service.

You will handle multiple channels and work in a fast-paced environment, contributing to a high-quality customer experience and accurate fare management.