Akeso Billings Clerk

Netcare Pharmacies; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Netcare Pharmacies seeks a Billings Clerk to accurately collate patient documents for reconciliation and final billing. You will capture hospital billing, reconcile files, and release claims to medical aids, ensuring correct charge sheet allocation and timely statements.

The role requires 1–2 years in an admin or billing setting, with strong Microsoft Office skills and attention to detail. Work is on-site within a hospital environment, with adherence to safety and confidentiality policies.

Qualifications

• Grade 12 or equivalent, with NQF level 4 qualification.
• 1-2 years in an administrative role, billing or pharmacy experience preferred.
• Excellent computer literacy and strong communication skills.

Responsibilities

• Capture billing for each hospital patient and reconcile data.
• Release claims to medical aids and ensure correct item codes.
• Print interim patient statements and manage stock-related billing tasks.
• Maintain confidentiality and adhere to health and safety guidelines.
• Support annual stock takes and assist with transfers and cycle counts.

Skills

Customer service

Data entry

Attention to detail

Interpersonal skills

Communication

Education

Grade 12

NQF Level 4

Tools

Microsoft Office

Billing software

Job description

ROLE SUMMARY

The Billings Clerk is responsible for providing an accurate collation of patient documents to enable reconciliation and final billing.

KEY WORK OUTPUT AND ACCOUNTABILITIES

DISRUPTIVE INNOVATION

Administration

• Capturing of all billing to hospital patient for each patient.
• Reconciliation of file data.
• Releasing of claims to medical aid.
• Ensure that relevant items are charged according to the charge sheet and box codes are allocated to individual items.
• Data capturing of all theatre charge sheets.
• Ordering and billing of DBO items.
• Assist during bi-annual and annual stock-takes.
• Assist with stock transfers.
• Assist with cycle counts.
• Printing of interim patient statements.
• Ensure that replenishments are sent to the wards on time.
• Capturing of all billing to hospital patients.
• Accurate and timeous billing of private and medical aid accounts.
• Reconciliation of file data.
• Releasing of claims to medical aids.
• Monitoring of release versus non-released debtors.
• Contribute to keeping debtors days as low as possible.
• Any other duties assigned by the Finance and Admin Manager from time to time.

General

• Ensure all Health and Safety regulations are adhered to.
• Perform various tasks as assigned to you by management.
• Maintain a high level of confidentiality.

TRANSFORMATION OF OUR SOCIETY

Personal and professional development

• Assume responsibility for own personal and professional development
• Keep up to date with Akeso and Netcare's evolving policies and procedures

SKILLS PROFILE

EDUCATION

• Grade 12 or equivalent NQF Level 4 Qualification

WORK EXPERIENCE

• 1-2 years' experience in an administrative role
• Previous experience in a Billing or Pharmacy environment advantageous

KNOWLEDGE

• Computer literacy (Microsoft Office)
• Excellent interpersonal and communication skills
• Organised and able to multi-task
• Good attention to detail
• Meeting of submission deadlines

PHYSICAL REQUIREMENTS

In the event of any physical or psychological limitation that may impair the employee's ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

SKILLS

• Customer Focus and Service Delivery The capacity to identify and respond to the needs of *internal and external customers.
• Personal Work Ethic Capacity to instil an ethic of quality and consistency in self and others.
• Building Relationships Capacity to establish constructive and effective relationships.
• Communication The capacity to clearly present information, either written or verbal.
• Teamwork Capacity to cooperate with others to work towards a common goal.
• Technical Knowledge The capacity to perform a technical function to required standards.

WORKING CONDITIONS

Professional flexibility in working hours while supporting daily business operations which may include weekends and night shifts where applicable.

Will interact with internal and external customers through several different means.

NETCARE VALUES AND BEHAVIOURS

At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.

At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our healthcare partners in everything that we do. We care about the truth in all our actions. We listen with empathy and respond with acts of compassion in all interactions with our patients and their families.

Netcare Way

• Respect - I always greet everyone to show my respect.
• Identity - I always wear my name badge to show my identity.
• Dignity - I always treat others with consideration and humility to uphold dignity
• Care - I always act in the best interest of Netcare and others to show I care
• Compassion - I always listen with empathy and respond with kind action to show my compassion
• Appreciation - I always say thank you to show my appreciation.
• Diversity - I always embrace diversity to strengthen inclusivity and belonging.

Join the team committed to providing the best and safest health and care.