Branch Manager

JustTheJob.co.za; Oos-Kaap; On-site; ZAR 150 000 - 250 000; Full time

Job summary

An established industry player is seeking an External Sales and Service Advisor to enhance customer experiences and deliver tailored financial solutions. In this dynamic role, you will build lasting relationships with clients, educate them on the best banking platforms, and achieve sales targets through innovative solutions. This opportunity allows you to thrive in a supportive and inclusive environment that values your contributions. If you are passionate about customer service and have a results-driven attitude, this is the perfect chance to take your career to the next level and make a meaningful impact.

Qualifications

• Completed financial qualification is essential for this role.
• 1-2 years' experience in client services support is required.

Responsibilities

• Build and maintain strong relationships with clients.
• Provide a positive customer experience and recommend tailored solutions.
• Achieve sales results by delivering integrated financial solutions.

Skills

Customer Centricity

Problem Solving

Persuasive Selling Skills

Networking Abilities

Communication Skills

Organizational Skills

Education

Financial Related Qualification (NQF5 or higher)

Job description

External Sales and Service Advisor OBR-47

Job Description: To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations.

Offering value-adding solutions within a dynamic environment, whilst adhering to policy and process.

Hello Future External Sales and Service Advisor! Welcome to FNB, the home of the #changeables.

We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions.

As part of our team in FNB Points of Presence, you will be surrounded by unique talents, and an inclusive environment that values our differences and lives up to the promise of being deeply invested.

Now's the time to imagine your potential in a team where you can become the best version of yourself.

Responsibilities

1. Build and maintain strong relationships with clients.
2. Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
3. Educate customers to the correct Banking platform aligned with their needs.
4. Connect with our customers by living up to our brand promise of "how can we help you?" at all times.
5. Analyze customer data and recommend tailored solutions.
6. Achieve sales results by providing contextual and integrated financial solutions to customers.
7. Conduct yourself in an ethical manner.
8. Take accountability for own performance, personal and career development.
9. Show empathy with customers.
10. Stay updated on industry trends and product knowledge.

Qualifications

1. A completed financial related qualification (NQF5 or higher).
2. 1-2 years' experience in Client Services Support and delivery.
3. Have a valid Drivers License (PDP will be advantageous).

Ideal Candidate Attributes

1. Customer Centric.
2. Enjoy solving problems.
3. Persuasive selling skills.
4. Sales hunter mindset.
5. Strong networking abilities.
6. Able to understand rules in a regulated environment.
7. Agile and Flexible.
8. Strong communication and interpersonal skills.
9. Have a results-driven attitude with a passion for exceeding targets.
10. Have excellent organizational skills and attention to detail.

Apply now if you are interested in taking the next step.

We look forward to engaging with you! All appointments will be made in line with FirstRand Group's Employment Equity plan.

The bank supports the recruitment and advancement of individuals with disabilities.

Candidates can disclose their disability information on a voluntary basis.

The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.