About the Role
Our client is seeking an experienced AI Operations Manager to oversee the deployment, monitoring, and maintenance of AI systems in their dynamic operational environment in Paarl, Western Cape . This role is crucial for ensuring the reliability, scalability, and efficiency of our client's AI infrastructure. You will lead a team responsible for managing the full lifecycle of AI models in production, from deployment pipelines to performance monitoring and incident response. The ideal candidate will have a strong background in MLOps, system administration, and AI/ML concepts, combined with excellent leadership and project management skills. This hybrid role offers the opportunity to work closely with both on-site and remote teams, contributing to the seamless integration of advanced AI technologies within the organization's operations in the picturesque region of the Western Cape .
Key Responsibilities
- Oversee the deployment, configuration, and management of AI/ML models into production environments.
- Develop and implement robust MLOps practices and CI/CD pipelines for AI systems.
- Monitor the performance, health, and security of AI infrastructure and models, ensuring high availability.
- Establish and manage incident response procedures for AI-related issues.
- Collaborate with data scientists and engineers to troubleshoot and resolve production issues.
- Manage resource allocation and optimization for AI compute and storage needs.
- Develop and maintain documentation for AI operational processes and procedures.
- Lead and mentor the AI operations team, fostering a culture of continuous improvement.
- Stay updated on emerging MLOps tools and best practices.
- Ensure compliance with relevant data governance and security policies.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience in IT operations, system administration, or MLOps.
- Proven experience in managing and deploying AI/ML models in production.
- Strong understanding of MLOps principles, tools (e.g., Kubeflow, MLflow), and CI/CD practices.
- Experience with cloud platforms (AWS, Azure, GCP) and their related services for AI/ML deployment.
- Proficiency in scripting languages such as Python, Bash, or PowerShell.
- Experience with containerization technologies (Docker, Kubernetes).
- Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).
- Excellent problem-solving, organizational, and leadership skills.
- Strong communication and interpersonal skills for effective collaboration.
- Experience working in a hybrid work environment is preferred.
Benefits
- Competitive salary and performance-based bonuses.
- Hybrid work model offering flexibility.
- Comprehensive health and retirement benefits.
- Opportunities for professional development and certifications.
- Access to modern technology and infrastructure in Paarl, Western Cape .
- Collaborative team environment.
- Generous annual leave.
- Employee wellness programs.
- Relocation assistance available for candidates moving to the Western Cape .
- Company-provided laptop and mobile phone.