AI Operations & Analytics Specialist

MCI; Gauteng; On-site; ZAR 350,000 - 500,000; Full time

Job summary

MCI is looking for a highly organized AI Operations Analyst to enhance AI systems and processes. The analyst will monitor performance and facilitate improvements while ensuring alignment with business objectives.

The ideal candidate should possess a Bachelor's degree and a minimum of 3 years' experience in operations analysis. Strong analytical and communication skills are essential to succeed in this role while facilitating collaboration with cross-functional teams and stakeholders.

Qualifications

• Minimum 3 years of experience in operations analysis or related disciplines.
• Experience working with performance metrics and operational reporting.
• Ability to interpret data and identify trends and opportunities.

Responsibilities

• Ensure AI systems and processes operate effectively and reliably.
• Monitor AI solution performance, utilization, and operational metrics.
• Provide actionable insights that support AI decision-making and optimization.

Skills

Analytical skills

Problem-solving capabilities

Stakeholder management

Communication skills

Organizational abilities

Education

Bachelor’s Degree in Business, Operations Management, Information Systems, Data Analytics, or related field

Tools

Reporting and productivity tools

Business intelligence tools

Job description

MCI is looking for a highly organized AI Operations Analyst to enhance AI systems and processes. The analyst will monitor performance and facilitate improvements while ensuring alignment with business objectives.

The ideal candidate should possess a Bachelor's degree and a minimum of 3 years' experience in operations analysis. Strong analytical and communication skills are essential to succeed in this role while facilitating collaboration with cross-functional teams and stakeholders.