AI-First Social Media Analyst

Storm Ideas; South Africa; À distance; ZAR 315 000 - 385 000; Plein temps

Avantages offerts par ce poste

Remote-first (SA)

33 days paid leave

Benefits

Résumé du poste

Storm Ideas is hiring an AI-first analytics specialist. You will automate social analytics, build AI-assisted reporting workflows, and deliver client-facing insights for US brands. The role emphasizes hands-on AI use, data verification, and high-quality reporting in a remote South Africa setting.

You will work with modern analytics tools, develop repeatable processes, and contribute to strategic recommendations based on data trends. Competitive benefits and substantial leave are offered.

Qualifications

• Excellent numeracy skills and ability to analyse data both quantitatively and qualitatively.

Responsabilités

• Contributing to client-facing insights reports.
• Gathering and analysing performance data from social networks.
• Developing mastery of analytics tools including Sprinklr, Sprout Social, Meta Business Suite and YouTube Studio.
• Building AI-assisted workflows to speed reporting tasks: data cleaning, first-pass analysis, chart generation, draft narratives, QA checks.
• Using LLMs as analytical partners to interrogate datasets and test conclusions.
• Rigorously verifying AI output before it reaches a client.
• Creating visually appealing reports and presentations.
• Generating content and strategy recommendations from data analysis of clients' social accounts.
• Documenting prompts, workflows and automations for team reuse.
• Updating and maintaining documentation on reporting processes.

Connaissances

Numerical analysis

AI tools experience

Excel

PowerPoint

Attention to detail

Data visualization

Written communication

Prioritisation

Social media analytics

Outils

Sprinklr

Sprout Social

Meta Business Suite

YouTube Studio

Python

SQL

Apps Script

Zapier

Make

n8n

Description du poste

Up to ZAR 350,000 per year, on a full time, permanent employment contract

Fully remote working from anywhere in South Africa!

33 Days Paid Leave and Benefits

Working with globally recognisable brands in US Entertainment

Work with modern hardware, social publishing tools, productivity systems, and AI-enabled workflows.

Who We Are

At Storm Ideas, we supercharge the digital presence of some of the biggest names in US TV and entertainment. Since 2008, our international team has delivered bold, forward-thinking solutions for globally recognised clients.

Whether we're building innovative products, producing high-impact social content, or designing smarter ways for our partners to work — we're right at the cutting edge of creativity, technology, and automation.

This Is an AI-First Role

We're not looking for someone who occasionally asks ChatGPT to tidy up a sentence. We're looking for an analyst who treats AI as the default way to work.

Social analytics is full of repetitive, high-volume work: pulling data, normalising it, spotting patterns, writing it up, formatting it, doing it again next month. That work is now largely automatable — and the analysts who automate it spend their time on the part that actually matters, which is judgement, interpretation and telling clients something they didn't already know.

You'll be expected to build that automation yourself, not wait for someone to build it for you. Every recurring task you touch should get faster the second time you do it.

To be direct about the trade: AI does the grunt work, you own the accuracy. We hold AI-assisted output to a higher standard than manual output, not a lower one — because a hallucinated number in a client report is worse than a slow one.

What You’ll Make Happen

• Contributing to a variety of client-facing insights reports
• Gathering and analysing performance data from social media networks, in accordance with our processes
• Developing a mastery of a variety of analytics tools, including Sprinklr, Sprout Social, Meta Business Suite and YouTube Studio
• Building AI-assisted workflows that take reporting tasks from hours to minutes — data cleaning, first-pass analysis, chart generation, draft narratives, QA checks
• Using LLMs (Claude, ChatGPT and similar) as an analytical partner — interrogating datasets, pressure-testing your own conclusions, generating and discarding hypotheses fast
• Rigorously verifying AI output before it reaches a client — checking numbers against source, catching confident-but-wrong claims, knowing where these tools are unreliable
• Creating visually appealing and consistently designed reports and presentations
• Generating content and strategy recommendations from data analysis of our clients' social accounts
• Compiling those recommendations into a written format to be shared with external stakeholders
• Turning what you build into something the whole team can use — documenting prompts, workflows and automations so they become team assets rather than personal shortcuts
• Continuously looking for areas of improvement and working with the team to improve the overall quality of our reports and provide more value to our clients
• Updating and maintaining documentation on our reporting processes
• Following client and competitor accounts on social media to better understand effective social media strategy

Your Expertise

• Excellent numeracy skills and ability to analyse data quantitatively and qualitatively
• Genuine hands-on experience using AI tools in real work — not just awareness of them. Tell us what you've built, automated or sped up, and what didn't work
• Healthy scepticism — you can spot when a model is confidently wrong, and you check before you send
• Strong Excel and PowerPoint skills
• Excellent written and communication skills
• Unparalleled attention to detail
• Ability to prioritise workload and complete tasks to deadlines
• Social media experience is a plus, but not a necessity if you're interested in learning about the industry

Nice to Haves

• Experience in creating and executing on social media performance reports
• Experience with 3rd party social analytics tools, such as Sprout Social, Sprinklr, Social Insider
• Experience with the social networks' native analytics tools, such as Facebook Creator Studio, YouTube Studio, TikTok Analytics
• Light scripting ability (Python, SQL, Apps Script) — or the confidence to get there with AI assistance
• Experience with automation tooling (Zapier, Make, n8n) or agentic AI tools (Claude Code, Cursor, custom GPTs)
• A side project, script or workflow you built because something annoyed you

What It's Like to Work Here

Cutting-Edge Tools & Tech

Work with the latest hardware and software — Windows or Mac — plus paid access to frontier AI tools, and the freedom to experiment with new ones.

Ideas Welcome, Always

We don't just say we're open to ideas — we act on them. Your insights can shape how we work across the company.

Fast, Agile, Adaptive

We move like a start-up but with the backing of a larger team. Quick decisions and a responsive culture are the norm.

Incredible Team, Global Reach

Join an international crew of 175+ passionate, talented people. We hire for skill, drive, and authenticity — just be yourself.

Remote-First & Flexible

Fully remote within South Africa. Our usual working hours are between 9am and 5.30pm GMT, but we offer flexible working arrangements with start times from 8am GMT and end times up to 7pm GMT.

Recruitment Process

First, you will receive questions to self-record a video response.

We will then invite you to an interview (60 minutes via MS Teams). During the meeting, Vanessa, our Analytics Manager, will get to know you and try to understand if you'd be a good fit for the role, and at the same time answer all your questions.

After the initial interview, you may be sent a short reporting task to complete (if you're open to it). You're encouraged to use AI on it — we're interested in how you use it, not whether you use it.

And that's it!