AI Content QA Specialist

MCI Careers; Wes-Kaap; On-site; ZAR 180,000 - 300,000; Full time

Job summary

MCI is seeking an AI Content Reviewer to evaluate AI-generated content for quality, accuracy and compliance. You will work with AI Trainers, Prompt Engineers and Product Teams to improve outputs and user experiences.

Applicants must complete the full application on our careers page, including screening questions and a brief pre-employment test. The ideal candidate has a Bachelor's degree and at least 2 years in content review or QA, with strong written communication and attention to detail.

Qualifications

• Bachelor's Degree or Diploma in a relevant field.

Responsibilities

• Assess AI-generated outputs against quality and performance standards.
• Review AI-generated content for accuracy and relevance.
• Identify factual inconsistencies, biases, and quality issues.
• Evaluate content against established guidelines and policies.
• Escalate concerns where necessary.
• Maintain documentation of review outcomes.
• Support continuous AI model improvement.
• Provide structured feedback to AI trainers and prompt engineers.
• Track review metrics and quality trends.
• Prepare reports and recommendations.

Education

Bachelor's Degree in Communications, Journalism, Linguistics, English, Business, Information Systems, or a related field

Job description

MCI is seeking an AI Content Reviewer to evaluate AI-generated content for quality, accuracy and compliance. You will work with AI Trainers, Prompt Engineers and Product Teams to improve outputs and user experiences.

Applicants must complete the full application on our careers page, including screening questions and a brief pre-employment test. The ideal candidate has a Bachelor's degree and at least 2 years in content review or QA, with strong written communication and attention to detail.