Aftersales Service Supervisor, Rivonia

University of Fort Hare; Johannesburg; On-site; ZAR 250,000 - 400,000; Full time

Job summary

An automotive company is seeking an Aftersales Service Supervisor based in Rivonia, Gauteng. The successful candidate will oversee the coordination of aftersales personnel, develop service standards, and provide technical support. Candidates should possess a diploma, OEM experience, and at least 5 years of relevant experience in aftersales service management. Applicants are encouraged to send their CVs to the provided email for consideration.

Qualifications

• 5+ years automotive marketing and aftersales experience required.
• OEM experience essential.
• Valid driver’s license necessary.

Responsibilities

• Supervise and coordinate personnel involved in aftersales service.
• Develop and implement dealer service standards and policies.
• Provide technical support and guidance to team and clients.
• Plan and implement service activities effectively.

Skills

Automotive marketing experience

AfterSales service management

Technical knowledge of automotive products

Proficiency with MS Office

Education

Diploma or equivalent qualification

Job description

We are seeking an Aftersales Service Supervisor for a permanent role based in Rivonia, Gauteng.

Applicants are required to meet the following criteria:

• Diploma or equivalent qualification
• 5+ years automotive marketing and aftersales service management experience
• OEM experience essential
• Proficient with MS Office and valid drivers license
• Automotive products-related technical knowledge, and common fault diagnosis and maintenance knowledge

The successful applicant would be responsible for, but not limited to:

• Coordination and supervision of personnel
• Development of dealer service standard processes, policies, and supervision of service activities implementation
• Channel development and relationship maintenance
• Technical support including guidance, on-site treatment, and process guidance
• Introduction of dealer service standard processes
• Planning and implementing service activities
• Following up on client customer complaints and negative news

Salary: Market related

To apply, email your detailed CV and all supporting documentation to: [e-mail]

If you do not receive a response within 7 working days, please consider your application unsuccessful.