Aftersales Service & Spare Parts Manager, Rivonia

University of Fort Hare; Johannesburg; On-site; ZAR 550,000 - 800,000; Full time

Job summary

An automotive company is seeking an Aftersales Service & Spare Parts Manager for a permanent position in Rivonia, Gauteng. The ideal candidate will have a degree, over 5 years of experience in the automotive sector, and expertise in aftersales service management, particularly with Chinese brands in the South African market. Key responsibilities include developing service processes, managing the service team, and overseeing spare parts management. Competitive market-related salary offered.

Qualifications

• 5+ years automotive experience.
• Experience in aftersales service management at an OEM.
• Knowledge of Chinese brand after-sales service in the SA market.

Responsibilities

• Development of dealer service standard processes and policies.
• Supervision of service activities implementation.
• Lead and develop after sales service team.
• Manage claims and quality standards.

Skills

Communication skills

Teamwork

MS Office proficiency

Education

Degree or above

Job description

Aftersales Service & Spare Parts Manager, Rivonia

2025-07-21 - 2025-08-20

Permanent

EL003057

Automotive

Sales and Marketing

We are seeking an Aftersales Service & Spare Parts Manager, for a permanent role based in Rivonia, Gauteng.

Applicants are required to meet the following criteria:

• Degree or above
• 5+ years automotive experience
• Experience in aftersales service management at an OEM’s
• Experience in management and knowledge of Chinese brand after-sales service in the SA market
• Proficient with MS office
• Good teamwork and communication skills

The successful applicant would be responsible for, but not limited to:

• Development of dealer service standard process and design of policies
• Supervision of service activities implementation
• Lead/develop after sales service team
• Claims and quality management – develop standards, quality analysis
• Service channel development and management – evaluating and optimizing channels
• Dealer capacity enhancement – organize dealer training
• Customer relationship management – surveys; customer improvement programs
• Spare parts management – procurement, management and forecasting of spare parts

Salary: Market related

To apply email detailed CV and all supporting documentation through to [e-mail]


If you have not received a response within 7 working days, please consider your application unsuccessful